Director Of Revenue Cycle Education And Quality

Job Description

DIRECTOR OF REVENUE CYCLE EDUCATION AND QUALITY

Req #: 247543 Department: BUSINESS SYSTEMS INTEGRATION, QUALITY AND TRAINING Job Location: Other Location Job Location Detail: PRIMARILY REMOTE - ONSITE AS BUSINESS NEEDS REQUIRE Posting Date: 07/03/2025 Closing Info: Closes On 07/18/2025 Salary: $11667 - $15000 per month Other Compensation: Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. UW MEDICINE BUSINESS SYSTEMS INTEGRATION, QUALITY AND TRAINING has an outstanding opportunity for a DIRECTOR OF REVENUE CYCLE EDUCATION AND QUALITY .
PRIMARILY REMOTE – ONSITE AS BUSINESS NEEDS REQUIRE

100% FTE

Days
DEPARTMENT DESCRIPTION
UW Medicine Business Systems Integration, Quality &Training
POSITION HIGHLIGHTS

Newly established role responsible for designing and implementing a strategic roadmap for education and quality across the revenue cycle

Will reinforce standards based on data analytics, quality monitoring, process improvement, documentation and training development, system tools, change management, and ongoing education to drive continuous improvement

Collaborates with Revenue Cycle Leaders, Subject Matter Experts, Information Technology, and other key stakeholders to develop and refine training programs

Ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/regulatory/government regulations

Deliver effective training that fosters a deep understanding of the revenue cycle, including systems, workflows, quality standards, and regulatory requirements
PRIMARY JOB RESPONSIBILITIES

Directs, develops and implements strategic training and quality solutions and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives

Collaborates with management to determine annual goals, establishing training and educational programs for revenue cycle staff at all facilities

Provides oversight and direction for design of courses, creation of assessments and audit tools, and central documentation of projected and completed training

Develop training for Revenue Cycle system upgrades, annual updates, or process changes as needed

Engages closely with the Revenue Cycle operations teams to understand business needs, workflows, and KPIs. Collaborates with the Information Technology teams to translate these requirements into functional specifications

Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame
REQUIREMENTS

Bachelor’s degree in Business Administration, Healthcare Administration, Education, Informatics, Information Systems, or a related field

Minimum of 10 years of progressively responsible experience in healthcare operations, revenue cycle, workforce training, or quality assurance within a large, complex environment

5 years of experience in a supervisory or management capacity, including responsibility for staff performance and development

Demonstrated experience leading complex system projects, including business system implementations, workflow integration, and technology optimization

Expertise in healthcare revenue cycle systems and automation tools, including Epic, HL7 interfaces, SQL, and GUI/ODBC environments

Familiarity with Robotic Process Automation (RPA), Artificial Intelligence (AI), and Large Language Models (LLMs)

Experience in workflow automation and systems integration projects

Understanding of healthcare IT systems and their impact on operational workflows

Equivalent experience may substitute for degree requirement
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Challenge. Collaboration. Compassion. Become part of our team. Join our mission to make life healthier for everyone in our community

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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