Patient Services Specialist

Job Description

PATIENT SERVICES SPECIALIST

Req #: 247113 Department: HARBORVIEW LIVER CLINIC Job Location: Harborview Medical Center Posting Date: 06/24/2025 Closing Info: Closes On 07/03/2025 Salary: $3,676 - $5,099 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. Harborview Medical Center's Liver Clinic has an outstanding opportunity for a Full-time Days Patient Services Specialist, (job profile: Patient Services Specialist 3) .
WORK SCHEDULE
Monday- Friday (100% FTE)
Full-time Days 800am-430pm
POSITION HIGHLIGHTS
Conveniently located near public transportation
Make a difference for the patients and employees we serve
Opportunity to provide career growth
RESPONSIBILITIES

Maintain prior authorizations for various health insurance with the network of specialty services

Under general supervision, perform specialized clerical and technical duties to facilitate the delivery of patient care

Function as an expert in both patient service area and registration; perform the work of registration and scheduling or unit coordination

Follow an effective workflow for the referral process to address both internal and external referrals, as well as communicating with referring providers

Follow processes for specific subspecialty referrals with physicians

Oversee referral process and ensure compliance with process

Maintain a database for tracking referrals using EPIC

Create, maintain, and adjust provider templates per provider requests
QUALIFICATIONS
High school graduation or equivalent
Two years Patient Services Specialist 2 experience
OR
An equivalent combination of education/experience
ABOUT HARBORVIEW MEDICAL CENTER
As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration. Compassion.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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