Patient Services Specialist

Job Description

PATIENT SERVICES SPECIALIST

Req #: 247122 Department: HARBORVIEW FAMILY MEDICINE CLINIC Job Location: Harborview Medical Center Posting Date: 06/24/2025 Closing Info: Closes On 07/01/2025 Salary: $3,600 - $4,852 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. Harborview - Family Medicine Clinic has an outstanding opportunity for Patient Services Specialist.
POSITION/CAMPUS HIGHLIGHTS

Only Level I trauma and burn center in the region

Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics

Convenient location

Close proximity to public transportation

WORK SCHEDULE:

Monday- Friday (100% FTE)

Days- 830am-500pm
RESPONSIBILITIES

Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging

Scheduling provider and ancillary service appointments

Obtaining patient demographic, financial, and clinical information

Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
REQUIREMENTS

High school graduation or equivalent AND

One year of healthcare, administrative, or customer service experience
OR

An equivalent combination of education/experience
ABOUT UW MEDICINE HARBORVIEW
Harborview is an ideal place to thrive in a supportive, high-intensity and fast-paced environment. You’ll be encouraged to grow, advance your career, expand your community and make a difference in people’s lives. Every colleague is viewed as a potential leader, enjoys a high degree of autonomy and trust, and is empowered to ask tough questions. We believe that the kindness and caring we show patients, colleagues, and everyone who comes through our doors is a vital part of creating the best possible healing environment. Working at Harborview isn’t just a job — it’s a calling.
Challenge. Collaboration. Compassion. Become part of our team and join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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