Telestroke Program Coordinator

Job Description

TELESTROKE PROGRAM COORDINATOR

Req #: 246479 Department: HARBORVIEW MEDICAL CENTER TELESTROKE Job Location: Harborview Medical Center Posting Date: 06/11/2025 Closing Info: Closes On 06/24/2025 Salary: $3,749 - $5,010 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. Harborview TeleStroke Program has a full-time days TeleStroke Program Coordinator .
WORK SCHEDULE

Monday- Friday (100% FTE)

800am-430pm
POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for stroke patients across the WWAMI (Washington, Alaska, Montana, Wyoming, and Idaho) region

Opportunity to grow professionally while supporting a lifesaving, mission-driven program
ABOUT THE DEPARTMENT
The Telestroke Program is part of UW Medicine’s Comprehensive Stroke Center at Harborview Medical Center and delivers 24/7 emergent stroke consultations to hospitals across the WWAMI region (Washington, Alaska, Montana, Wyoming, and Idaho). Learn more at:
https://www.uwmedicine.org/specialties/neurosciences-institute/telestroke-program
POSITION SUMMARY
The Telestroke Program Coordinator is responsible for the clinical and business coordination of safe, timely, and efficient Telestroke program operations and development in collaboration with nursing and medical stroke leadership at Harborview Medical Center.
This role supports Telestroke operations across all affiliated partner and non-partner hospitals in the WWAMI region, participating in the implementation of goals and strategies that contribute to the continued growth and delivery of exceptional stroke care both within UW Medicine and across the region.
The coordinator works closely with internal and external stakeholders and partners—locally, regionally, and nationally—to coordinate and support strategic initiatives. Responsibilities include physician and clinician support for compliance, meeting coordination, data collection and abstraction, and day-to-day operational assistance for all participating Telestroke sites.
Reporting to the Stroke Program Manager and supporting the Telestroke Operations Specialist RN, and stroke medical directors, the coordinator may be assigned projects aligned with Telestroke and stroke system needs, including supporting education for staff, EMS, and community partners.
RESPONSIBILITIES

Coordinate Telestroke program logistics, compliance tasks, and clinical/business operations and meetings

Assist with provider onboarding, staff development, and site orientation across Telestroke partner sites

Maintain and assist in abstracting and analyzing program data to support quality improvement and strategic planning

Act as a liaison between internal and external stakeholders to facilitate effective written and verbal communication and reporting

Support and assist in outreach, education, and marketing efforts to promote program visibility and community engagement

Collaborate on regional stroke education initiatives involving EMS and other healthcare professionals

Participate in regulatory preparedness and physician-facing clinical documentation workflows
WHAT WE’RE LOOKING FOR
We’re looking for a detail-oriented, proactive team member with a passion for improving healthcare access and delivery for ALL people.
The ideal candidate will:
Be proficient in Microsoft Office (especially Excel and Outlook), Epic EHR, and data platforms such as Tableau, Power BI, or Epic reporting tools
Have experience in healthcare operations, clinical stroke care, process or quality improvement, or program coordination
Be an excellent communicator with strong analytical, organizational, note taking and customer service skills
Thrive in a fast-paced environment with competing priorities and evolving program needs
Be adaptable, flexible, and open-minded individual
Strive for a better tomorrow each day and not be afraid to ask for help or ask questions
Life-long learner
Enjoy working collaboratively across departments and beyond the boundaries of healthcare systems
A competency test may be required to assess technical and analytical skills following the initial interview
QUALIFICATIONS
High school graduation or equivalent AND at least one (1) year of experience in regulatory, quality, or healthcare program coordination
OR
Equivalent education/experience
ABOUT HARBORVIEW MEDICAL CENTER
As the region's only?Level?I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration.?Compassion. Become part of our?team. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washington’s only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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