Patient Services Specialist Supervisor

Job Description

PATIENT SERVICES SPECIALIST SUPERVISOR

Req #: 245819 Department: UW MEDICAL CENTER 6SE ORTHOPAEDICS Job Location: UW Medical Center - Montlake Posting Date: 05/13/2025 Closing Info: Closes On 06/13/2025 Salary: 80% of $4,572 - $6,539 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. The UW Medical Center-Montlake- 6SE Orthopaedics has an outstanding opportunity for a Patient Services Specialist Supervisor. This position will report under the general direction of the Nurse Manager and Program Manager.
WORK SCHEDULE

Part-time Days; 80% FTE

Monday-Friday 8-hour shifts

No telework, in person is required
POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth
DEPARTMENT DESCRIPTION
UWMC Montlake 6SE is a 28 bed inpatient Medical Progressive Care unit. We take complex medicine, orthopedic and neurosurgery spine cases. We have over 80 employees providing care in a multitude of roles.
RESPONSIBILITIES

Coordination and monitoring of staff, scheduling systems, payroll and timekeeping systems, educational tracking systems and other systems that support the Nurse Manager

Customer service to patients, staff and medical team members

Interviewing and recommending the selection of candidates

Ordering of unit supplies, equipment and facilities management

Take a proactive role in efficient operations of the unit

Responsible for the overall leadership and supervision of the Patient Services Specialist and other assigned staff

Managing, collecting and reporting of unit data
QUALIFICATIONS

A Bachelor’s Degree in a medically related or public relations field
AND

One year experience in a healthcare setting which includes lead responsibility
OR

An equivalent combination of education/experience
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washington’s only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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