Shared Services Analyst, Payment & Procurement

Job Description

SHARED SERVICES ANALYST, PAYMENT & PROCUREMENT

Req #: 245876 Department: COLLEGE OF ARTS AND SCIENCES Appointing Department Web Address: https://admin-support.artsci.washington.edu/ Job Location: Seattle Campus Job Location Detail: Remote work available Tuesdays and Thursdays; In-office M-W-F Posting Date: 05/07/2025 Closing Info: Closes On 05/14/2025 Salary: $4,541 - $6,107 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world.
UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty.
Are you a highly motivated self-starter Do you value high performance standards and customer service Do you like collaborative work Then you are ready to join the Administrative Support Team, a dynamic team supporting the educational, scholarly, and creative missions of over 50 academic, arts, and scholarly units across UW’s College of Arts and Sciences. Click here to learn more about the exceptional community of leaders and learners we support in the College of Arts and Sciences (CAS).
Established in 2011, the Administrative Support Team (AST) is the College of Arts and Sciences’ center of expertise assisting over 50 academic, arts, and scholarly units with procurement, payment, human resources, payroll, and foreign national visa transactions. As one of UW’s approximately 32 “shared environments,” AST also serves as a key touchpoint for College leaders and fiscal staff as they navigate business process changes.
AST is committed to creating a collaborative culture that fosters equity of experience and opportunity and in which all team members feel safe, welcome, and included. Sustaining and strengthening this culture is truly a team effort. AST team members are highly motivated self-starters who gladly share knowledge and support with one another to meet rigorous standards of accuracy, efficiency, and customer service. We practice collaboration, engagement, and mutual support by gathering in daily group huddles and weekly process improvement workshops; by working together to balance workloads, research policies and procedures, and address challenging transactions; and by actively listening to each other, our clients, and our colleagues throughout the College and University.
AST has an outstanding, new opportunity to join our Payments and Procurement (PayPro) group. Reporting to PayPro’s Manager of Program Operations, the AST Payment & Procurement Analyst provides support for Workday processes, including: UW employee and guest reimbursements, invoice payments, honorarium payments, and purchasing Procard management. The Shared Services Analyst is AST’s subject matter expert in all Accounts Receivable policy and business processes, including contracts, customer set-up, and billing.
DUTIES AND RESPONSIBILITIES
Transactional

Review and submit purchase requisitions, travel and expense reimbursements, honorarium payments, and invoice payments in Workday.

Ensure compliance with Federal, State, and University laws and regulations.

Determine appropriate mechanisms for all purchases and payments, including accruals.

Create, monitor, and analyze UW Connect and Workday metrics to identify and resolve issues.

Create reports for Team leadership detailing issues and progress on resolutions.

Address challenges in purchasing, including price increases and discounts, delivery and invoice errors, accrual or accounting code assignments, status checks on orders for non-delivery, partial delivery, and return of goods.

Manage Procard purchases.

Utilize UWConnect ticketing system to include all communication and documentation for each transaction.
Accounts Receivable

Create, monitor, and analyze UW Connect and Workday metrics to identify and resolve issues associated with Accounts Receivable policy and procedures.

Analyze and report on status of Accounts Receivable transactions.

Develop, lead , review and maintain AST onboarding and training for all Accounts Receivable actions.

Work collaboratively across all AST groups to correct entries or make transaction adjustments as needed.
Team Participation

Actively participate in all appropriate policy, business process, and customer service training in order to maintain and expand current expertise and to build expertise in new systems.

Actively participate in daily staff huddles, weekly and monthly workshops, and outreach meetings (as requested).

Collaborate with fellow team members to evaluate current AST processes and policies, develop ideas for updates and improvements, and institute changes that continually reinforce our mission and values.

Communicate clearly and collegially with all AST constituents, including customers, central offices, vendors, and colleagues.

Maintain high compliance standards while also meeting turn-around goals.

Additional project duties as assigned
Note: While we value the focus and comfort that remote work can afford, we also thrive on the inspiration and comradery that comes from working together on campus. We therefore have established two standard work schedules for our team members. You may choose to work in the office throughout the week, or you may request to work remotely up to two days per week (Tuesdays and/or Thursdays only), joining your colleagues in-person Mondays, Wednesdays, and Fridays.
MINIMUM REQUIREMENTS

Bachelor’s Degree and two years of work experience providing customer service in a HR, payroll, procurement and/or finance business unit, or equivalent combination of education/experience
DESIRED QUALIFICATIONS

Strong skills in Microsoft Office applications.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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