Patient Account Representative Lead (100% Fte, Days)

Job Description

PATIENT ACCOUNT REPRESENTATIVE LEAD (100% FTE, DAYS)

Req #: 245622 Department: UW MEDICINE - PATIENT ACCOUNT & SUPPORT SERVICES Job Location: Remote/Hybrid Posting Date: 04/30/2025 Closing Info: Closes On 05/14/2025 Salary: $4,220 - $6,042 per month Other Compensation: Union Position: Yes Limited Recruitment: Open to Department employees only
If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply. Shift: First Shift Benefits: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here UW Medicine’s Patient Accounts and Support Services has an outstanding opportunity for a Patient Account Representative (PAR) Lead
WORK SCHEDULE

40 hours per week

Day Shift

100% Remote

POSITION HIGHLIGHTS

Work closely with the Patient Accounts Support Services leadership team

Have influence over a team and showcase your leadership skills

Be a part of a team that is passionate about providing excellent services to patients and staff

JOB RESPONSIBILITIES

Assist in the establishment of standards, policies, and procedures

Assist with development and maintenance of billing and follow up reference documents

Coordinate with supervisor in assigning, reviewing and monitoring quality and timeliness of work and identifying training needs of Patient Account Representatives

Assist in orienting and training new staff and retraining current staff

Analyze and review appeals and provide feedback to Patient Account Representatives

Assist Patient Account Representatives with obtaining information necessary to obtain retroactive authorizations including letters of medical necessity

Participate in the PASS closing rotation

Participate in special projects

Serve as a Super User for system upgrades and changes

Understand and interpret complex requirements and be able to prioritize and manage updates from multiple sponsors, both federal and non-federal

Work collaboratively with other UW Medicine Departments

REQUIREMENTS

High School graduation or equivalent AND three years of experience in patient accounting, customer service or a related office environment.

OR equivalent education/experience

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public?by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

Open to Department employees only If you are a UW employee and would like to be considered for this position, please login to your UW employee profile to apply.