Program Operations Specialist, Ethnomed

Job Description

PROGRAM OPERATIONS SPECIALIST, ETHNOMED

Req #: 243752 Department: HARBORVIEW - INTERPRETER SERVICES Job Location: Harborview Medical Center Posting Date: 03/14/2025 Closing Info: Open Until Filled Salary: $5,114 - $7,400 per month Other Compensation: Shift: First Shift Benefits: This position provides opportunities to work in a fast-paced, challenging, diverse and rewarding environment. As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here Harborview Medical Center - EthnoMed has an outstanding opportunity for a Program Operations Specialist
WORK SCHEDULE

100%FTE

Day Shift

May need to occasionally work on weekends and evenings to accommodate community meetings and events.

POSITION HIGHLIGHTS

Serve as a key resource to the HMC Interpreter Services Department

DEPARTMENT DESCRIPTION
EthnoMed was created as a resource for Harborview Medical Center providers working with refugee, immigrant, and migrant patients and families. Over the past 30 years, the EthnoMed program has established itself as a cultural bridge, providing the following key services:
1) Educating providers on clinical and cultural topics relevant to patient care
2) Providing patients with culturally tailored health resources
3) Conducting community engagement, education, and outreach throughout King County
4) Creating opportunities for students and medical trainees to work with diverse patient populations
JOB RESPONSIBILITIES

Accountable for EthnoMed's student/volunteer engagement program

Serve as EthnoMed’s primary contact and liaison with partners and academic programs.

Recruit student authors by preparing and posting project descriptions to university list servers and other recruitment sites, and evaluating applicants

Responsible for the development and documentation of active and future project plans

Monitor project progress and identify potential obstacles/delays, proactively suggest and implement solutions

Design, create and update program brochures and flyers and other promotional materials

Collaborate with Web Information Specialist to regularly audit current published information, flagging content for recommended updates and identifying
possible future projects

Maintain program reporting data for internal and external requirements, including grant reports, ISD administrative meetings, and more

REQUIREMENTS

Bachelor’s degree in Public Health, Anthropology, Pre-Medicine, journalism, communications, sociology, or related field

Minimum 2-3 years of professional experience, preferably in a project management role

Experience in cross-cultural engagement, cross-cultural healthcare, and/or working with diverse populations

Strong project management skills. Ability to prioritize work appropriately, juggling short-term and long-term deadlines

Excellent interpersonal skills, including ability to work effectively both as a team member and independently with minimal supervision and ability to
interact positively with a wide variety of people

Ability to lead qualitative inquiry (e.g., via literature review, group discussions and interviews) and synthesize diverse input.

Able to write and edit proficiently. Fluent English communication skills, orally and in writing

Experience and/or strong interest in multimedia, social media, and website content development

Ability to work occasional weekends and evenings as needed to accommodate community meetings and events

DESIRED

Masters degree (Public Health, Social Work, Communications, or related field) and/or experience working closely with graduate and post-graduate level
students and trainees.

Strong interest in public speaking and/or networking

Experience working with the public or representing an organization to other organizations

Experience working with community-based nonprofits

Experience with multimedia production, including videos, social media, digital resources, etc.

Experience with design and layout of written materials and web-based content

Have knowledge of, or ability to learn, use of devices and software for capturing and producing content in multimedia formats (e.g., videography,
photography, audio-editing, Adobe Creative Suite), and in various languages/fonts

Experience with grant writing and reporting
ABOUT HARBORVIEW MEDICAL CENTER
As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.
Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.
Challenge. Collaboration. Compassion.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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