Principal Software Developer

Job Description

We're looking for a Principal Developer to help us drive the advancement of our products’ architecture, reliability, performance, and security. You'll be working on complex technical problems across our entire software stack, to ensure acquisitions are seamlessly integrated into the Hootsuite Platform. This role reports to a VP, Software Development and is based in Hootsuite’s Vancouver/Toronto office (post COVID19), remotely across Canada or the US (in accordance with Hootsuite's local employment entities).

WHAT YOU’LL DO:

• Develop a deep understanding of Hootsuite’s existing products’ domain models & services.
• Provide technical guidance and leadership through the design, implementation and delivery of large technical projects that cross-cut teams and products
• Work with existing & new Hootsuite teams, to ensure new technologies and solutions are successfully integrated into a unified domain model and architecture that delivers on the objectives of the Product and Technology visions.
• Provide technical advice, act as a role model for the Software R&D department, contribute to & execute complicated plans whilst adapting to new discoveries and keeping to committed deadlines, and navigate many levels of the organization.
• Coach and mentor Senior and Staff Developers across Hootsuite to grow the capacity and experience of the team
• Conduct directed research and technical analysis of new or alternate candidate technologies that fill a development team’s business or technical need
• Contribute to, define and track project level work on large technical projects while ensuring visibility to the broader team(s).
• Contribute enhancements to development, build, deployment, and monitoring processes with an emphasis on security, compliance, reliability and performance
• Collaborate with the Software R&D Leadership Team to at weekly and quarterly meetings to ensure that the software architecture is considered in all major decisions

WHAT YOU’LL NEED:

• Extensive related experience
• Technical Architecture: Experience leading the design and implementation of the long term architecture within a large service oriented product organization
• Technical Expertise: Deep technical expertise in the continuous delivery of web and mobile software. Master level understanding of software reliability, performance, and security. Experience driving large changes across a service oriented architecture.
• Cross-Domain Collaboration: Effective in collaborating on business problems with peers across the organization including Product, Design, Ops, Program Management, etc . Ability to connect long term technical opportunities to business needs.
• Coach & Mentor: Experience with mentoring, coaching, and pairing with senior individual contributors
• Leadership: Ability to collaboratively plan, articulate and gain organizational alignment and commitment on a technical vision.
• Customer Focus: demonstrates a desire to proactively help and serve internal and external customers meet their needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding. Ability to recognize and communicate broad technical issues and contribute ideas on how to resolve them
• Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• External Awareness: Ability to stay on top of technical direction/frameworks beyond Hootsuite and advocate for their adoption at Hootsuite

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-NS1