Vice President, Digital Growth

Job Description

We’re looking for a Vice President, Digital Growth to own and operate the overall global Hootsuite online self serve revenue, cutting edge digital marketing strategy and the global demand center of excellence. You’ll be leading the digital growth organization for our notorious Vancouver superstar brand across global regions and offices in EMEA, Americas and APAC. You will be responsible for leading the high energy, exceptionally talented teams tasked with meeting or preferably driving towards beating global revenue targets for all online revenue, field pipeline and online customer retention and growth.

WHAT YOU’LL DO:

• Create and execute a strong demand generation foundation for success in Vancouver and globally that enables scale across regions, empowering successful regional execution.
• Own pricing and packaging strategy and execution for online self-serve offerings.
• Drive positive benchmarking against other best in class businesses in the SaaS space.
• Take part in establishing Hootsuite as THE online social relationship leader.
• Collaborate with fellow executives to lead the overall planning cycle, including annual Digital Growth business strategy development and quarterly business reviews.
• Represent the company’s online product strategy as an effective change agent to drive daily operations that support the entire flywheel.

WHAT YOU’LL NEED:

• Proven excellence as a Global Online Revenue leader with deep revenue ownership, consistent revenue achievement and accurate forecasting.
• Strong background in an executive capacity with a SaaS software company; ideally one with a freemium component.
• Repeat experience with scaling a SaaS product.
• Strong knowledge of SaaS metrics and SaaS funnel - customer acquisition, customer retention, monetization, flywheel and pipeline.
• Degree in Business or equivalent industry experience; Masters Degree preferred.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished.
• Builds inclusive, cohesive teams which apply diversity to achieve common goals.
• Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work.
• Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision.
• Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team.

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.

Share our values: We champion the power of human connection. We’re united globally by our shared values of innovation, grit, humility, and passion for customer success.

Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

***Relocation assistance and immigration support will be provided to the successful candidate****

#LI-DC1