Grafana Stack DevOps Engineer - Assistant Vice President

Job Description

Overview

We are seeking a highly skilled and motivated Grafana Stack DevOps Engineer to join our team as an Assistant Vice President (AVP) in Tampa. The ideal candidate will be instrumental in building, maintaining, and ensuring the stability and resilience of our Prime Observability Platform. This role requires a strong understanding of the Grafana ecosystem, DevOps principles, and the ability to collaborate effectively across various teams to drive observability best practices.

Responsibilities

• Build and Maintain Prime Observability Platform: Design, implement, and maintain our critical Prime Observability Platform, ensuring its performance, scalability, and security.
• Platform Monitoring and Stability: Proactively monitor the observability platform for health, performance, and availability. Implement robust solutions to ensure its stability, resiliency, and continuous operation.
• Define Operating Standards and Processes: Ensure essential operational procedures are followed and actively contribute to defining and refining operating standards, processes, and best practices for the observability platform.
• Cross-Organizational Collaboration and Support: Collaborate extensively with various organizational teams to facilitate their onboarding onto the observability platform. Provide technical guidance and review their architectural and technical designs related to observability solutions.

Qualifications

• Experience with Grafana Stack (2+ years): Demonstrated experience (2+ years) with the Grafana stack, including hands-on expertise with Grafana, Mimir, Tempo, Loki, and OpenTelemetry
• Programming Language Proficiency (5-8 years): Demonstrated experience with a programming language such as Java, Python, or TypeScript.
• Troubleshooting and Debugging Expertise: Strong troubleshooting and debugging skills, particularly in identifying and resolving issues related to monitoring systems and predicting system bottlenecks.
• DevOps and Observability Experience: Proven experience working within DevOps and observability teams, with a solid understanding of relevant methodologies and tools.
• CI/CD Familiarity: Familiarity with Continuous Integration/Continuous Delivery (CI/CD) pipelines and their application in modern software development and deployment.
• Container Environment Deployment: Experience in building and deploying Grafana stack images into containerized environments (e.g., Docker, Kubernetes).
• Pressure Management and Adaptability: Ability to work effectively under pressure, manage competing deadlines, and adapt to unexpected changes in expectations or requirements.
• Teamwork and Communication Skills: Excellent teamwork, collaboration, and communication skills, with the ability to articulate technical concepts clearly to diverse audiences.

Education

• Bachelor's/University degree or equivalent experience

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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