Senior Supply Quality Engineer

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

The Devices organization at Roku is responsible for products and partnerships that drive continued account acquisition. Our business is fast-paced and dynamic, requiring individuals who can operate autonomously in an evolving environment. Success in this role will depend on excellent organizational, communication, and analytical skills, as well as the ability to manage multiple priorities with a high attention to detail.

About the role

Based in Tijuana, this role focuses on driving manufacturing quality and supplier development across our Mexico-based supply chain. As a Supplier Quality Engineer (SQE), you will be responsible for the qualification, monitoring, and continuous improvement of contract manufacturers and component suppliers. This role is ideal for someone who combines deep technical rigor with a proactive, AI-forward mindset and strong analytical instincts.
You’ll collaborate closely with Hardware Engineering, Sourcing, and Program Management to assess suppliers, qualify processes and products, and resolve issues using structured problem-solving and modern quality tools.

What you’ll be doing

• Conduct quality system and technical capability assessments for potential and existing suppliers
• Lead supplier qualification activities including PPAP submissions, process audits, and equipment validations
• Manage First Article Inspection (FAI) processes and documentation during new product builds
• Own supplier corrective actions using the 8D methodology, ensuring containment, robust root cause analysis, and verification of effectiveness
• Drive continuous improvement through supplier scorecards, yield reviews, and quality KPIs
• Utilize advanced statistical tools (SPC, Cp/Cpk, Gage R&R, DOE) and platforms such as Minitab to validate and monitor supplier process capability
• Build dashboards and quality reports using Tableau, Power BI, or equivalent tools to track trends and support data-driven decision making
• Champion a culture of AI awareness and application in quality engineering, including exploring automation of root cause analysis, predictive yield modeling, and anomaly detection
• Collaborate with internal and external teams across Mexico and globally to align quality expectations and drive resolution of technical issues
• Support product launch builds and ongoing mass production activities through on-site supplier engagement

We’re excited if you have

• BS (or higher) in Mechanical, Electrical, Industrial Engineering, or a related technical field
• 5+ years of supplier and manufacturing quality experience, ideally in consumer electronics, automotive, or high-volume hardware manufacturing
• Demonstrated experience with PPAP, FAI, process capability studies, and supplier audits
• Strong knowledge of data analysis techniques and tools, including Minitab, JMP, Excel VBA, or Python for statistical analysis
• Hands-on experience building quality dashboards or automated reports using Tableau, Power BI, or similar platforms
• Curiosity and working knowledge of how AI/ML tools can be used in quality engineering (e.g., for predictive analytics, visual inspection, or anomaly detection)
• Familiarity with RBA or ISO9001 principles and supplier social responsibility standards
• Clear and professional communication skills in both English and Spanish
• Ability to travel domestically and internationally up to 25% as needed

Nice to have

• Industry experience in TV manufacturing, flat panel display assembly, or consumer electronics involving displays
• Understanding of display-specific quality issues such as mura, dead pixels, glass handling, and optical calibration

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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