Demand Generation Operations Manager - Bellevue

Job Description

Aircall is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, Aircall unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, Aircall is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in About the Role: We're hiring a Demand Generation Operations Manager to drive efficiency, scale, and impact across our global marketing engine. This role sits at the core of how we go to market—owning the operational backbone that powers our campaigns, website initiatives, and marketing automation workflows. We're looking for someone highly organized and execution-focused who can bring structure to fast-moving programs, ensure flawless campaign launches, and partner cross-functionally to turn ideas into measurable results. This role reports to the Director of Performance Marketing and is a hybrid position based in our Bellevue office Monday through Wednesday.

Key Responsibilities:

• Global Campaign Management
• Partner with stakeholders in content strategy, growth marketing, and other functions to turn campaign strategy into an actionable project plan.
• Drive integrated global campaign planning and execution across teams, aligning on the scope, resourcing, timelines, and requirements.
• Establish and maintain campaign milestones, driving the on-time delivery across content, design, localization, channel owners, and more.
• Develop and manage a global marketing calendar spanning campaign activations across email, advertising, webinars, events, and more.
• Deliver regular campaign reporting and drive cross functionally key improvements, content refreshes, etc.
• Proactively identify and resolve risks or bottlenecks, including setting up PM tools and documenting standard operating procedures, RACI, etc.
• Website Operations
• Manage intake and triage for all marketing website requests.
• Proactively drive the scoping and completion of key marketing initiatives including A/B testing, technical search engine optimization (SEO), and more.
• Gather requirements from stakeholders and manage delivery across content, design, and development for website projects.
• Lead and participate in agile ceremonies (e.g. sprint planning, backlog grooming, daily standups, retrospectives,. etc) to ensure website initiatives are prioritized, scoped, and executed efficiently.
• Special Projects & Growth Initiatives
• Manage complex, cross-functional initiatives for the demand generation team.
• Align technical and business stakeholders on the scope, plan, and drive on-time delivery of the initiative.

Qualifications:

• 5+ years of experience in marketing project management or operations.
• Experience leading cross-functionally, aligning various marketing functions on a plan, scope, and timeline.
• Experience building project plans, workflows, and reporting in tools like Monday.com .
• Proven success delivering complex projects including marketing campaigns, website development, and special projects.
• Ability to proactively anticipate bottlenecks and bring clarity and structure to ambiguous projects and workflows.

$120,000 - $150,000 a year This base range is not including a 10 percent annual bonus, equity, and other benefits. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, and experience. Aircall is constantly moving forward. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality. Let’s grow together: Aircall is a place for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights. We’re creating a place where great people trust one another and thrive together. People flourish at Aircall and now is the time to be part of the team and the journey we’re on. Why join us? 🚀 Key moment to join Aircall in terms of growth and opportunities 💆‍♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset 💵 Competitive salary package & equity 🏨 Medical, dental, and vision insurance is 100% covered 📈 401k plan with company matching! ✈️ Unlimited PTO — take the time you need to come to work feeling great! ⭐️ Wellness, internet, and childcare reimbursements 💚 Generous parental leave policy DE&I Statement: At Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey. We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. Apply for this job