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KYC Sr Operations Analyst

Citi

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Job Details

Location: Heredia Province, Costa Rica Posted: Jul 08, 2025

Job Description

The KYC Operations Project Lead Analyst is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to lead in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.
Responsibilities:

  • Responsible for the day to day management of executing to milestones and budget on one or more projects.
  • Assess creation of project plan, charter, stakeholder management plan, acceptance plan, and central project issue log.
  • Work with Project Sponsor to ensure business case/cost benefit analysis is in line with business objectives and confirm project plans meet business needs as described in the project initiation documents.
  • Ensure all stakeholders are identified and included in scope definition activities and understand project schedule and key milestones.
  • Interact with parent and subsidiary bankers and product sales and service on AML-related risk issues
  • Coordinate with account operations on account maintenance issue
  • Prepare client-specific KYC-related analyses, as required
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Escalate project risks to the Project Director, or Project Sponsor, when appropriate.
  • Ensure vendor performance is monitored and actions taken if performance warrants.
  • Provides sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.
  • Directly affects the business by influencing strategic functional decisions through advice, counsel or provided services.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 6-10 years of experience

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

About Citi

Citigroup is a diversified financial services holding company that provides various financial products and services.

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