Regional Operations Director, Cell Therapy Patient Operations

Job Description

In AstraZeneca's Cell Therapy division, we follow the science to explore and innovate. We are working towards treating, preventing, modifying, and even curing some of the world's most complex diseases. We have the potential to grow our pipeline and positively impact the lives of patients around the world. We are committed to making a difference and have built our business around our passion for science. Now we are fusing data and technology with the latest scientific innovations to achieve the next wave of breakthroughs. This role is part of the Oncology R&D team tasked with supporting Clinical and Commercial production across multiple sites.

The Regional Operations Director (ROD) position leads and manages the Associate Directors – Territory Operations Management (AD-TOM) assigned to their regions. You will oversee the expansion of the AZ cell therapy territories within your region ensuring agreement on company-wide goals, across multiple TAs for clinical and commercial cell therapy products. You will be responsible for your team performance and development. You have cell therapy operational and quality leadership and the ability to oversee a large portfolio across a dynamic landscape. The ROD will be a remote role reporting into the Executive Director, Cell Therapy Global Patient Operations.

You Will:

• Provide subject matter expertise (SME) in operational, clinical, and Site infrastructure for operationalizing AstraZeneca (AZ) cell therapy trials and commercial products to build a team and lead regional cross-functional activities with Internal Partners.
• RODs will lead a team of AD-TOMs assigned to territories within their region.
• Develop and implement regional operational plans, collaborate across TAs to set targets and activation forecasts.
• Develop and maintain relationships with key partners (MD, PA, RN, MLT, CQA, etc.) from the Sites responsible for establishing the service line to support AZ's clinical and commercial cell therapy goals.
• Contribute to SOPs and Guidance Documents to provide a standardized approach to operationalize our cell therapy studies and commercial products and ensure quality parameters are met at the sites
• Foster relationships with HCPs and partnerships within the assigned region.
• Provide leadership and mentorship to team members promoting their professional development.
• Lead business change management and conduct process maturity assessment for Site Activation and post activation.
• Analyze regional market and site dynamics and identify opportunities, roadblocks, and solutions across different therapeutic areas (hematology, solid tumors, rare disease, biopharma).
• Work across the TAs with Clin Ops, SMM, Manufacturing, Supply Chain, Medical, IT leadership and others to support operationalizing and getting sites ready for the AZ cell therapy products.
• Manage and contribute continuous improvements and development of solutions to deliver enhanced patient care experience during Site Activation, Post Activation and throughout the lifecycle of the cell therapy products.
• Present Patient Operational reports and regional plans to senior management.
• Maintain current knowledge of and follow established AZ activation goals, processes, regulatory standards, compliance, and procedures.
• Follow AstraZeneca's core values, policies, and procedures.

You Have:

• BA or BS degree in Nursing, Business, IT and Life Sciences or equivalent experience
• 8+ years of experience working within a Cell Therapy Program as Operational Champion/Other, healthcare/pharmaceutical environment, directly working with patients and/or healthcare providers.
• Minimum 5 years of experience working in a Cell Therapy leadership role.
• Develop and execute operational strategies in cell therapy.
• Change management and ability to resolve complex problems promptly.
• Flexibility in your schedule to provide support outside of regular business hours for emergent patient cases
• Willingness to travel domestically and internationally up to 50%

Desirable Skills:

• Demonstrated understanding of the healthcare customer environment and hospital regulations.
• Experience working in a matrix organization with complex IT systems or portals that support customer service, health care scheduling, supply chain management, and call centers.
• Familiarity with working in a heavily regulated, quality-control environment (e.g., following strict SOPs when available and extrapolating fundamental principles to situations not defined)

#CellTherapy #LI-Remote

The annual base pay for this position ranges from $162,566 to $243,849. Base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition, our positions offer a short-term incentive bonus opportunity; eligibility to participate in our equity-based long-term incentive program. Benefits offered included a qualified retirement program [401(k) plan]; paid vacation and holidays; paid leaves; and, health benefits including medical, prescription drug, dental, and vision coverage in accordance with the terms and conditions of the applicable plans. Additional details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base pay (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Why AstraZeneca?

At AstraZeneca we’re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There’s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We’re on an exciting journey to pioneer the future of healthcare.

So, what’s next?

Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you!

Where can I find out more?

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AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.