Vice President, Custody Asset Servicing Operations - Event Capture.- Hybrid

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Issuer & Investor Services Operations, supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions.

We’re currently looking for a high caliber professional to join our team as Vice President, Custody Asset Servicing Operations - Event Capture.- Hybrid (Internal Job Title: Asset Servicing Lead Analyst - C13) based in Kuala Lumpur, Malaysia

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Job Description

The Custody Asset Services Vice President Operations role is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
Responsibilities:

• This role will manage an Operational team processing Event Capture activities related to Corporate Actions events (mandatory and Voluntary) within custody operations.
• These activities include revisions of Event announcements, communications, and notifications for Corporate Action events.
• Implement best-in class Event Capture processes and provide effective communication to senior audience.
• Represent Event Capture group and supports a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients, to implement enhanced solutions related to Event Capture.
• Liaises with internal and external clients to assess service quality and identify areas for improvement
• Demonstrates ability to lead projects or offer solutions at an advanced level for assigned area
• Responsible for end-to-end project management, resource management, financial issues and risks to execution
• Defines, develops, implements and tracks appropriate KPIs and SLAs for the group
• Recommends and implements systems and procedural enhancements for Event Capture group
• Demonstrates advanced understanding of Asset Servicing operations combined with a comprehensive understanding of how own area Integrates with other departments to contribute towards achieving business objectives
• Acts as advisor or coach to new or lower level personnel
• Responsible for day-to-day resource management and allocation of work within the team/project. Persuades and Influences others through developed communication skills
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Willing to work on Malaysia Public Holiday

Qualifications:

• Senior level experience in a related role
• 6-10 years of experience
• Experience in management within Custody Asset Servicing.
• Demonstrated success dealing with Senior stakeholders
• Ability to exhibit influential communication skills with a senior level audience
• Full comprehensive understanding and implementation of opportunities within Event Capture processes

Education:

• Bachelor’s/University degree, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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