Program Coordinator/Scheduler

Job Description

PROGRAM COORDINATOR/SCHEDULER

Req #: 244523 Department: UW MEDICAL CENTER SURGICAL SERVICES Job Location: UW Medical Center - Montlake Posting Date: 04/21/2025 Closing Info: Closes On 04/25/2025 Salary: $3,861 - $5,521 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. UW Medical Center - Surgical Services Eso Gastric has an outstanding opportunity for a PROGRAM COORDINATOR/SCHEDULER. .
WORK SCHEDULE

Full-time, 100% FTE (40 hours per week)

Day Shift

800am-430pm
POSITION HIGHLIGHTS

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth
PRIMARY RESPONSIBILITIES

Review and prioritize incoming referrals from multiple sources using their knowledge of each physician’s specialized skill set

Triage incoming referrals to assure the appropriate specialist will be reviewing referrals

Handle intake of each referral requests, ensuring complete information is received and entered into the electronic medical record system in a timely manner

Schedule initial patient appointments either in person or via Telemedicine based on provider and patient preference

Coordinates appointments for the patient at the appropriate facility and assists with urgent insurance authorization or financial assistance

Manage and resolve a high volume of phone inquiries and messages

Review appointment follow-up requirements and expectations with patients. Educate them to ensure adequate understanding of the purpose of each appointment and follow-up recommendations

Offer financial assistance to self-pay and underinsured patients. Provide them with the necessary steps to apply for financial counseling

Serve as a primary program contact to other departments, patients, providers outside facilities
REQUIRED POSITION QUALIFICATIONS

High school graduation or equivalent AND two years of experience in the program specialty

Three years of Patient Support Service experience
OR

An equivalent combination of education/experience
ABOUT UW MEDICAL CENTER-MONTLAKE
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit’s light rail station across the street.
Excellence. Exploration. Education. Become part of our team. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washington’s only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.
ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Find your place at Washington’s only integrated health system devoted to improving the health of all people. Join our mission to make life healthier for everyone in our community.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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