Lead Data Analyst

Job Description

Job Description:

Job Overview
Are you passionate about transforming data into actionable insights? Do you excel at identifying and resolving data discrepancies across multiple business applications? If so, we have an exciting opportunity for you! Join our dynamic team as a Lead Data Analyst, where you will play a crucial role in analyzing data, supporting business intelligence applications, and driving data integrity across the organization.

The Lead Data Analyst will analyze data from multiple sources including data lakes, internal and external sources, and data warehouses. Utilizing your expertise in statistics, trend analysis, and a suite of other analytical techniques, you will unearth, examine, and pinpoint the critical data necessary to decode behaviors, address a variety of organizational challenges, and construct compelling business cases. Your work will contribute to fostering a culture of innovation, enhancing employee experiences, and steering strategic decision-making across all organizational levels.

Key Roles and Responsibilities:

• Analytics defect management. Liaison with analytics product team. Contribute to creating reproduction steps and actual/expected results to request new production defect tickets. Monitor product teams for out of SLA issues, update target fix dates. Validate defects post-fix
• Quantum Metric business program manager. Be the representative for Analytics. Be the voice for analytics on QM Center of Excellence and QM Governance Board. Coordinate QM Training. Subject matter expert for support and platform usage. QM platform issue identification/escalation/testing/maintenance
• Voice of Customer program analyst. Provide insights to business and product teams. Identification, triage, escalation of issues.
• Responsible for developing sophisticated data analytics models and reports, utilizing a range of tools including but not limited to Power BI, Power Apps, SQL, SQL Server, SQL Server Reporting Services (SSRS), Snowflake, etc.
• Excel in the collection, analysis, and interpretation of a diverse array of data to discover causal relationships, identify trigger points, and make informed predictions that will shape strategic HR initiatives and policies.
• Advises business partners regarding patterns and relationships in data to recommend business direction or outcomes.
• Quantify the significance of data variances and employ a wide spectrum of statistical methods to support sound decision-making.
• Create and deliver compelling reports, charts, tables, and other visual aids, utilizing your strong capabilities in communication, data storytelling, and presentation skills to effectively share findings and influence strategic directions.
• Collaborate with data scientists to craft engaging presentations that effectively communicate complex analysis to multiple levels of management up to and including the executive level.
• Act as a thought leader, staying ahead of industry trends and best practices, conducting experimental analyses, and working in concert with internal and external partners to drive forward-looking insights and innovative solutions.

Work Schedule: This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered

Work Location: Dallas, TX

Education:

• Preferred Bachelor's degree in Information Systems, Engineering, Math, or Sciences, or equivalent experience.

Experience:

• Typically requires 5-8 years of relevant experience.

Supervisory:

• No supervisory responsibilities.

Our Lead Data Analyst earn between $130,700 -$196,100 USD Annual. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Perks and Benefits: Joining our team comes with amazing perks and benefits, including:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law requires may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident, hospital indemnity, group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available), and AT&T phone

If you are ready to leverage your data analysis skills to make a significant impact and drive data integrity, we want to hear from you. Join us in this exciting role where your expertise will be valued, and your career will thrive.

Apply today to become a Lead Data Analyst and be part of a team that values innovation, excellence, and continuous improvement.

Your next career move starts here!

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.