Specialist, Global Clinical Solutions

Job Description

Specialist, Global Clinical Solutions

Global Clinical Solutions (GCS) drives the delivery of services and technology for AstraZeneca for its internal and external
stakeholders.

The Specialist, GCS delivers global centralised services across drug projects and/or other activities that enable delivery of Clinical Development programs to time, cost, and quality across all delivery models.

Individuals in the role will ensure the population and availability of complete, high quality data from clinical operations processes/procedures and systems. They may deliver trainings in relation to system procedures and/or processes and participate in the coordination of the life cycle management of processes and systems/tools including associated documentation (procedural, system).
All Specialists, GCS will participate in improvement projects as needed, and will contribute to functional and regional initiatives.

Typical Accountabilities:

As the member of a specific activity team the GCS Specialist:

• Delivers GCS services
• Sets up and maintains systems/tools and data associated with projects, services and technology in partnership with Study Teams and external partners to appropriate standards, completeness, quality and consistency
• Supports life cycle management and business continuity for operational processes/procedures, systems/tools, standards, procedural documentation and training materials
• Provides support to user communities including

o conducting relevant process/system/tool trainings

o facilitating knowledge sharing

o establishing of best practice

o ensuring communication with relevant stakeholders across GCS and AZ

• Performs analyses of processes and tools to define business usage and identify opportunities to improve efficiency/effectiveness of systems/methods/processes; Support in User Requirement Specifications and User Acceptance Tests
• Contributes to business cases for continuous improvement project
• Prioritises workload to achieve personal and work unit targets
• Participates in change initiatives

Education, Qualifications, Skills and Experience

Essential:

• Bachelor’s degree or other equal education that supports Skills and Capabilities of the position and ensures successful conduct of accountabilities/responsibilities and appropriate interactions with internal/external customers
• Proven organizational and analytical skills
• Proven ability to multitasking, time management and have task oriented performance
• Previous administrative training/experience Computer proficiency
• Can create and maintain systems for efficiency for both self and others
• Excellent knowledge of spoken and written English
• Strong communication skills
• Exhibit of AZ Values and Behaviors

Desirable:

• University degree in biological science or health care related field
• A good understanding of the clinical study process
• Programming experience or programming aptitude
• Work experience in the pharmaceutical industry or in the environment of clinical study delivery/clinical development processes
• Knowledge of pharmaceutical drug development and clinical study processes and associated government regulations, ICH GCP
• Shown willingness and ability to train others on study support processes and procedures
• Demonstrate the ability to proactively identify risks and issues as well as possible solutions
• GxP trained

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.