Copado Release Manager

Job Description

Position Description:

We’re growing rapidly and are looking for a Release Manager to join our Texas Business Unit. We’re a close-knit team that has access to global resources. You’ll have the opportunity to explore a wide range of industries, technologies, and geographies, all while enjoying the personal touch that our local operating approach offers. Growth at CGI is driven by your goals, so if you’re looking for an inclusive place where you’re empowered to chart your own path, then we’d love to meet you.
This position is located in Austin, TX with Hybrid work model in place.
The Copado Release Manager is responsible for overseeing the planning, scheduling, coordination, and management of software releases across multiple scrum teams for a Salesforce implementation. This role ensures that releases are delivered on time, within scope, and with the highest quality. The IT Release Manager works closely with development, QA, operations, and other key stakeholders to streamline release processes, mitigate risks, and ensure successful deployments.

Your future duties and responsibilities:

Release Planning & Coordination:
• Develop and manage release schedule, ensuring alignment with business objectives.
• Coordinate and communicate with cross-functional teams to ensure smooth release execution.
• Identify and manage dependencies and potential risks in the release process.
Process Improvement:
• Continuously evaluate and improve release management processes to enhance efficiency and effectiveness.
• Implement best practices and tools for release management, including automation where applicable.
Risk Management:
• Identify potential risks in the release process and develop mitigation strategies.
• Ensure proper rollback procedures are in place in case of deployment failures.
Stakeholder Communication:
• Serve as the primary point of contact for all release-related activities, providing regular updates to stakeholders.
• Collaborate with business and technical teams to gather release requirements and ensure alignment with overall goals.
Quality Assurance:
• Work closely with QA teams to ensure all releases meet quality standards.
• Ensure thorough testing and validation of releases in various environments (development, staging, production).
Post-Release Activities:
• Conduct post-release reviews to identify lessons learned and opportunities for improvement.
• Ensure that all relevant documentation is updated following each release.
• Manage all aspects of Release management which include but are not limited to

Required qualifications to be successful in this role:

• Education & Experience:
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 3+ years of experience in IT release management, project management, or related roles.
• Must have experience with Copado, Jira, and Salesforce.
• Skills & Competencies:
• Strong understanding of software development lifecycle (SDLC) and agile methodologies.
• Excellent organizational and time-management skills.
• Ability to manage multiple projects simultaneously in a fast-paced environment.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Knowledge of ITIL practices and principles is a plus.
• Working Conditions:
• Requires occasional evening or weekend work to support release schedules.
• Ability to work under pressure and meet tight deadlines.
“CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $125,500- $218,400.”
Benefits
CGI’s benefits are offered to eligible professionals on their first day of employment to include:
•Competitive compensation
•Comprehensive insurance options
•Matching contributions through the 401(k) plan and the share purchase plan
•Paid time off for vacation, holidays, and sick time
•Paid parental leave
•Learning opportunities and tuition assistance
•Member assistance and wellness programs
*LI-TM1

Skills:

• Communications Management
• Process Management
• Release Management

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.
Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics to the extent required by applicable federal, state, and/or local laws where we do business.
CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at [email protected] . You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.
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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.
CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.