I&A Service Line lead

Job Description

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet. Mexico City has been selected to be home to Takeda’s recently launched Innovation Capability Center thanks to its international recognition in qualified and experienced talent in the data, digital and technology fields. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.

At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

The Opportunity
As Insight and Analytics Service Line you will be responsible for delivering Customer Insights Solutions to Global Oncology Business by partnering with Internal Customers, Regional / Country Business Excellence leaders and Customer Facing Shared Service Platform organization to deliver solutions.

Objectives

• Be the owner of all Insights Related Demand for the Global Oncology Business Unit that gets prioritized during the quarterly/annual prioritization process.
• Be the single point of Contact for internal Customers and own all delivery, support and Operations related demands of the internal customer.
• Collaborate with GOBU DDT Organization and Enterprise Solutions teams to do the solution design, provide SME and Consulting services, delivery assurance on the business needs, ensure enhancement of the customer Insights solutions and drive adoption of these.
• Own the communication on Financials, Status Reports and other information with the relevant Stakeholders

Skills and QualificationsEssential

• Bachelor’s Degree or higher with 7-8 years IT experience
• 5+ years relevant progressive experiences
• Extensive program/project/product management experience, including SDLC and Agile execution experience.
• Experience in Delivering Insights and Analytics solution on AWS and Power BI platforms.
• Ability to communicate ideas and data both verbally and written in a persuasive and appropriate manner.
• Ability to analyze a wide variety of data and make appropriate decisions.
• Ability to assess strengths and weaknesses of staff members and provide suggestions for improvement.
• Ability to write and speak in the English language

Desired

• In-depth pharmaceutical industry and experience.
• Experience with Customer Facing applications and systems like CRM, and Omni-Channel, including knowledge of systems typically used by the pharmaceutical industry in the Commercial space.

What Takeda’s ICC Can Offer You
At Takeda, you take the lead on building and shaping your own career. Joining the ICC in Mexico City will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth. It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are: • Competitive Salary + Performance Annual Bonus • Monthly Supermarket and Food Vouchers • Flexible Working Schemes • Comprehensive Healthcare Insurance Plans: Life, Medical, Dental & Vision • Additional Time Off • Diversity, Equity, and Inclusion Programs

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