Transplant Financial Coordinator

Job Description

TRANSPLANT FINANCIAL COORDINATOR

Req #: 225939 Department: UW MEDICAL CENTER-MONTLAKE - TRANSPLANT FINANCE Job Location: Remote/Hybrid Posting Date: 10/15/2024 Closing Info: Open Until Filled Salary: $23.89 - $34.18 per hour Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please view this page . UW Medical Center-Montlake - Transplant Financial Services has an outstanding opportunity to hire a Transplant Financial Coordinator (Financial Access Specialist 2).
WORK SCHEDULE

Part time, Per Diem, Day Shift, Some Weekends Included

This is a hybrid position with both onsite in clinic and remote telework days

POSITION HIGHLIGHTS

The Transplant Financial Coordinator plays an integral role in assisting patients with the critical function of financial planning for their transplant surgery, VAD implant, and future medical needs as well as assuring transplant department billing compliance

Be a part of a team dedicated to supporting UW Medicine where Patients Are First

PRIMARY JOB RESPONSIBILITIES

Obtain and document detailed patient insurance benefit information for all phases of the transplant process, including, but not limited to, outpatient prescription drugs, organ acquisition, follow-up Clinic visits, and travel and lodging, if necessary.

Obtain all necessary authorizations from payers, verifying transplant coverage and other medical benefits and obtaining referrals and authorizations if required. Request a Benefit Level Exception (BLE) or a Single Case Agreement (SCA) as appropriate from the UW Medicine Contracting Department for non-contracted health plans.

Obtain all necessary information, including clinical documentation, required by payors for approval of different transplantation phases, including benefit verification, payor authorization, referrals, precertification, and case management.

Communicate with appropriate clinical staff the status of ongoing payer requests, denials and/or potential denials for non-covered services and other problems; initiate communication with appropriate agencies and clinical staff for appeal of denials; Conduct required follow-up on all initiated prior authorizations in an effort to obtain the final authorization.

Meet with transplant candidate, potential living donors and/or family to explain insurance coverage, treatment costs, and hospital billing policies.

Ensure that adequate insurance benefits or funding arrangements are in place prior to transplant. Consistently document all interactions with patients and family members

Provide quality service to patients by providing comprehensive and ongoing financial counseling. Serves as a resource to transplant candidates and their families and living donors regarding transplant payor benefits, billing issues, alternative funding options, and personal financial responsibilities regarding the transplant.

REQUIRED POSITION QUALIFICATIONS:

High School diploma or GED certificate plus two years of experience in a medical office setting; OR, equivalent education/experience.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
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Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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