Manager, Technical Education

Job Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Manager, Technical Education to join our global Education team located in the East Coast - Remote, reporting to the senior manager of Technical Education. In this role, you will be responsible for the entire lifecycle of educational content, from conception to implementation and beyond. You will provide leadership, structure, and guidance to the content development team. This is an exceptional opportunity to join a growing, successful and innovative organization. At Infoblox, you will be able to thrive in a unique work environment that emphasizes career growth, excellence, innovation, and collaboration.

You are the ideal candidate if you perform well under pressure, have good listening and problem-solving skills, and think on your feet. This is an exciting role within a fast-paced team that requires an energetic, innovative, and customer-centric pro.

What you’ll do:

• Manage and mentor the curriculum development team
• Lead curriculum development projects
• Conduct needs assessments and market research to develop and implement content development and learning assessment strategies
• Evaluate the effectiveness of the existing curricula and refine/revise as required
• Work alongside and integrate with other learning development teams to reuse and upcycle content, reducing time to market
• Collaborate with other departments to integrate digital learning initiatives into broader organizational strategies
• Stay up to date with industry trends, emerging technologies, and best practices in digital learning and instructional design

What you’ll bring:

• 4+ years of experience leading a content development team, preferably in high-tech or fast-paced environment
• Experience implementing instructional design and adult learning theory
• Excellent relationship-building, collaboration, and influencing skills
• Ability to convey complex information, present compelling recommendations to leadership, and keep everyone informed through clear, concise reports and presentations
• Ability to drive impactful meetings, ensuring everyone's perspective is heard and goals are achieved. Your voice champions customer needs, bridging divides and securing buy-in for winning results
• Ability to use feedback and provide data-driven insights, translating into actionable improvements for the curriculum and overall educational experience
• Flexible, patient, and open-minded attitude
• Ability to maintain your composure and sense of humor in high-pressure situations
• Solid organizational skills and priority-driven focus
• Bachelor’s degree in education, engineering, information technology, or related field

After six months, you will...

• Identify issues and improvements with current content development tools, processes, and procedures
• Establish positive relationships with your counterparts within other education/enablement teams in Infoblox

After about a year, you will...

• Implement improvements to content development tools, processes, and procedures
• Work with other education/enablement teams, identifying overlaps in development and determine ways to repurpose education content reducing time to market

We’ve got you covered:

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location...

• Onsite massages, clubs, farmers market, and fitness classes
• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, seating, and courtyard BBQ
• Dog park and pet-friendly programs
• Newly remodeled offices with state-of-the-art amenities

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.

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