Program Coordinator/ Patient Scheduler, (100% Fte)

Job Description

PROGRAM COORDINATOR/ PATIENT SCHEDULER, (100% FTE)

Req #: 237795 Department: UW MEDICAL CENTER MONTLAKE 8SE CLINICS GYN ONC Job Location: UW Medical Center - Montlake Posting Date: 08/20/2024 Closing Info: Closes On 08/27/2024 Salary: $3,861 - $5,521 per month Other Compensation: Union Position: Yes Shift: First Shift Benefits: As an employee you will enjoy generous benefits and work/life programs. For detailed information on Benefits for this position, click here. Where your impact goes further.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored.
UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.
Become part of our team , and join our mission to make life healthier for everyone in our community.
The UWMC ONCOLOGY CLINIC has an outstanding opportunity for a PROGRAM COORDINATOR (Full-Time, Day Shift) . The Program Coordinator uses knowledge of: hospital policies and procedures; insurance coverage requirements, including pre-authorization, third-party payer, and reimbursement procedures; and CPT / E & M codes to coordinate all patient services.
PRIMARY JOB RESPONSIBILITIES:
• Coordinate care of the patients’ experience throughout their treatment plan, including processing new patient and outgoing referrals, and scheduling procedures and diagnostic tests.
• Maintain/manage provider templates, and assist in managing provider schedules
• Referral management
• Manage a high volume of phone calls, emails, faxes, and letter correspondence pertaining to patient and/or provider follow-up, continuity of care, and referral decisions.
• Coordinate transition from inpatient units to the outpatient clinics in order to achieve CMS quality benchmark for hospital readmit rate.
• Interface with UW Medicine Contact Center and maintain scheduling procedures consistent with clinic and patient access goals.
• Utilize system resources, including computerized information systems and staff from ancillary departments, and develop processes to meet the needs of the service and patients.
REQUIRED QUALIFICATIONS:
High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.

Committed to attracting and retaining a diverse staff, the University of Washington will honor your experiences, perspectives and unique identity. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable and welcoming.

The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [email protected] .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law .

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