Employee Relations Specialist

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

Roku is expanding its Employee Relations team with the addition of an Employee Relations Specialist. This position will be based in New York, NY, Austin, TX or Boston, MA.

About the role

The Employee Relations Specialist will play a key role in the ongoing development, maintenance and continuous improvement of Roku’s Employee Relations function. This role will assist with managing medical, religious, and other legally required accommodation requests, interface frequently with internal and external partners, provide support for internal workplace investigations, administer the ER case management system and support departmental involvement in company-wide initiatives and projects.

For New York Only - The estimated annual salary for this position is between $66,000 - $100,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Roku will be accepting applications for this role until August 30, 2024 [or until the position is filled].

What you will be doing

• Develop and maintain a close partnership with Roku’s third-party leaves and accommodation administrator to ensure cases, requests, and projects are proactively and timely managed and updated
• Ensure any appropriate accommodations information is accurately, thoroughly and timely entered into Workday and/or other applicable system(s)
• Assume primary responsibility for day-to-day administration of ER Case Management System – opening new cases within system, managing cases through their lifecycle and auditing cases ready to close for completeness of information and attachments
• Own and maintain ER case management system; keep up to date on updated functionalities and how to best leverage system to serve Roku’s Employee Relations, People, and Legal teams and business leaders
• Assist with generating regular and ad-hoc reports on key ER metrics and data, as well as mining data to identify trends that should be proactively addressed
• Create and/or edit letters, PowerPoint presentations, ER Training Decks, and Microsoft Excel spreadsheets
• Update and maintain ER SharePoint site
• Participate in and contribute to the proactive review and implementation of process improvements within ER
• Partner with cross-functional teams (e.g. People Operations, Enterprise Engineering) on supporting tools/systems that interface or support our work and troubleshoot any related issues
• Coordinate and schedule ER-related interviews and meetings as needed
• Provide support on RFIs and RFPs for consultants/vendors in the areas of Employee Relations
• Assist with coordination of ER-related employee trainings
• Other projects and duties as assigned

We are excited if you have

• Bachelor’s degree or equivalent work experience with an interest in an ER career path
• Excellent written and verbal communication skills
• Intermediate (at a minimum) knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
• Demonstrated ability to prioritize and meet deadlines
• Exceptional organizational skills and attention to detail with the ability to work on multiple tasks simultaneously
• Basic project management skills
• Positive attitude and the ability to be proactive, resourceful, and flexible
• Detail-oriented and excellent follow-through skills
• Self-starter with the ability to work independently and proactively with minimal supervision
• Strong ethics and integrity, including the ability to maintain the highest degree of confidentiality and handle sensitive information and materials
• High comfort level in a fast-paced work environment
• Bachelor’s Degree in Human Resources, Industrial Relations, Labor Relations, Business Administration or a related field a plus
• 3+ years as HR Coordinator, HR Assistant or related/equivalent role
• Experience with medical, disability, and/or religious, accommodations and related processes
• Knowledge of HR processes and data, and experience with HR systems
• Experience with Workday, SharePoint, and Microsoft Office
• Strong skills in Microsoft Excel, including the ability to navigate complicated spreadsheets with a high degree of accuracy

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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