User Experience Researcher

Job Description

As a User Experience Researcher, you will use multiple research methodologies to understand player behaviour and preferences, translating these insights into actionable recommendations across game titles, including APEX. Reporting to the Senior Manager of User Research Experience, you will join our globally distributed team, with options for on-site, remote, or hybrid work in Canada.

Responsibilities

• Conduct in-depth research on player behaviour and preferences to uncover impactful growth opportunities.
• Promote a player-centric culture, collaborating with development teams to ensure that player insights contribute to and enhance player experience.
• Conduct research that spans the entire product development cycle, from concept through post-launch live operations.
• Partner with game teams and studio leadership to understand how research strategy aligns with accomplishing franchise goals and strategies.
• You will analyze both qualitative and quantitative data to create actionable insights.
• Identify the best communication style to share comprehensive research insights to stakeholders.
• Stay current with industry trends and best practices to inform research mindset and approaches.
• Contribute to the continuous improvement of departmental and cross-departmental processes to enhance overall team efficiency.

Qualifications

• 2+ years of experience in research design and conducting user research studies with varied methodologies.
• You effectively share research insights and perform all research-related tasks, including planning, executing, evaluating, and leading impactful communications with stakeholders.
• You are familiar and comfortable with translating stakeholder needs into strategic research plans.
• You are proficient in the tools and techniques to drive actionable insights.
• You communicate complex research findings to different levels of expertise and understanding.

BC COMPENSATION AND BENEFITS

The base salary ranges listed below are for the defined geographic market pay zones in these locations. If you reside outside of these locations, a recruiter will advise on the base salary range and benefits for your specific location.
EA has listed the base salary ranges it in good faith expects to pay applicants for this role in the locations listed, as of the time of this posting. Salary offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, geographic location, and business or organizational needs.
BASE SALARY RANGES
• British Columbia (depending on location e.g. Vancouver vs. Victoria):
o $96,400 - $133,900 CAN Annually
Base salary is just one part of the overall compensation at EA. We also offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.