Clinical Content Coordinator

Job Description

WebMD is the most recognized and trusted brand of health information and the leading provider of health information services, serving consumers, physicians, healthcare professionals, employers and health plans through our public and private online portals and WebMD the Magazine. The WebMD Health Network includes WebMD, Medscape, MedicineNet, eMedicine, RxList, theheart.org and Medscape Education. Our consumer portals and mobile health applications provide engaging, relevant and credible health and wellness information, personalized health assessment tools and access to online communities.
WebMD is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Job DescriptionWebMD seeks a Clinical Content Coordinator or Senior Clinical Content Coordinator (commensurate with relevant experience) to regularly perform administrative tasks critical to editorial department efficiency and clinical content accuracy. This role will liaise with multiple departments, potentially including program management, legal, product marketing, account management, content operations, multimedia production, other editorial departments, and CMS development. This role will manage clinical contributor recruiting, communications, disclosures, and copyright permissions; coordinate medical team activities and projects; communicate with end users and clients; and assist with other tasks as assigned to ensure consistent on-time delivery of high-quality clinical content. This position requires strong communication and organizational skills, excellent attention to detail, the ability to meet tight deadlines, comfort working with others in a virtual environment, and facility with a variety of applications. Responsibilities:

• Manage relationships with content contributors (expert reviewers, key opinion leaders, freelance writers, etc.) on behalf of editors, editorial leadership, and the medical team
• Facilitate contributor recruitment in conjunction with editors and editorial leadership
• Maintain contributor paperwork, copyright permissions, and other documentation as needed
• Train and develop external content contributors
• Coordinate, monitor, and manage medical team demands and schedules as needed to ensure on-time delivery of planned content
• Track project progress, regularly communicating status with editors and editorial leadership
• Effectively collaborate across departments to resolve issues ranging from audience and client inquiries to technical and procedural issues for editorial teams as needed
• Coordinate and facilitate communications between the medical team and other internal and external stakeholders, such as sales, product marketing, account management, clients, agencies, etc.
• Assist with administrative tasks, such as processing of honoraria and invoices
• Provide editorial data analytics as needed
• Other tasks as assigned

Skills, Requirements, and Experience:

• Registered nurse (RN), with bachelor’s degree in nursing (BSN) preferred
• 5+ years’ experience creating, publishing, or coordinating clinical content
• Experience with regular professional communication with healthcare professionals
• Writing that demonstrates correct grammar, punctuation, and syntax
• Proven initiative, problem-solving skills, interpersonal communication skills, and organized, detail-oriented approach
• Proficiency in Google and Microsoft suites to include Word, Google Docs, Google Sheets, and Excel
• Experience with Workfront or other project management tools preferred
• Ability to work both independently and collaboratively, effectively prioritizing work streams with high volume and firm deadlines

This will be a hybrid role based out of our Atlanta office.