Sales Operations Analyst

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the US, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

This team supports the TV business in our hardware and devices organization. We interact directly with sellers and retailers. We work with our retail strategy and supply chain teams on sales forecasting and demand planning. We work closely with Sales, Sales Leadership, Finance & Accounting, Operations and Product Management to accomplish key company initiatives.

About the role

We’re looking for a self-starter to join our fast-paced environment to contribute to the Sales Operations team. This individual is responsible for supporting sales leadership representatives through reporting, forecasting and trend analysis. This person is quantitatively driven, detail-oriented and possesses a high level of problem-solving expertise. This person is experienced in absorbing large amounts of data to identify insights and able to work cross functionally.

What you’ll be doing

• Managing streaming devices product line demand planning
• Conducting weekly/bi-weekly CPFR calls with our major retailers
• Creating and maintaining a rolling Sales plan by major accounts
• Leading weekly and daily sales forecasts and account reviews to create reports and compare against objectives
• Monitoring inventory levels, sales trends, and market conditions
• Conducting weekly meetings with the supply and order management team
• Preparing and presenting agreed-upon forecast to a variety of stakeholders
• Assisting the Director of Business Planning and VP of Retail Strategy to develop short- and long-term strategic plans, including the preparation of annual Business plans and budget
• Communicating status, risks, and opportunities regularly with extended stakeholder group
• Developing new reporting to help drive continuous improvement across the company
• Documenting and updating business processes, roles & responsibilities, and work-link-flow (process mapping)

We’re excited if you have

• Bachelor’s degree from a four-year college or university and 2-4 years’ experience in forecasting; or equivalent combination of education and experience
• Two years of experience across consumer electronics, e-commerce, retail, or digital media industries
• Expertise in Excel, PowerPoint, and NetSuite
• Hands on experience with visualization tools like Tableau or Looker
• A bias towards action in resolving issues and operate in a high-energy, fast-paced environment
• Are extremely data driven to solve problems and have a track record of driving results through continuous improvement
• Possess sales operations, data science/modeling experience or similar quantitative business responsibility for financial or operational performance highly desirable
• Have familiarity with statistical modeling/forecasting
• Work effectively and collaboratively across departments and functions
• A track record of working in and collaborating effectively in multi-site, virtual and cross-cultural context

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We’re independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

By providing your information, you acknowledge that you have read our Applicant Privacy Notice and authorize Roku to process your data subject to those terms.