Sales Operations Analyst

Job Description

It’s an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine’s Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Sales Operations Analyst – APJ to join our APJ Sales team in India. In this role, you will assist with developing and defining our sales operations strategies to support the APJ region. Additionally, you will be responsible for developing and executing a strategic plan designed to help the sales leaders generate a pipeline for the region to support its sales revenue and booking targets. Success in this role requires strategic thinking combined with tactical execution.

You’re the ideal candidate if you have a successful track record of leading creative, strategic sales operations initiatives and thrive in an environment where you have the freedom to experiment and continuously test new ideas. You will be part of a very close-knit team of APJ sales professionals who are part creative, data-driven, and passionate.

What you'll be doing:

• Develop, define, and drive adoption of policies & processes across our sales cycle (end to end)
• Partner with sales leadership to define project priorities by role
• Operationalizing (automation, delivery) performance KPIs and building out scorecards and dashboards to drive Sales growth & more effective executive communication
• Perform data analysis around the sales process, programs, and GTM
• Assist sales leadership with presentation content for quarterly reviews, executive updates, and organizational meetings
• Drive regional Quarterly Business Reviews
• Identify bottlenecks related to data and processes & build solutions and implement solutions to achieve productivity improvements, using your technical and analytical expertise
• Drive towards simple, scalable solutions to day-to-day problems, be highly organized, and be able to communicate results, both written and verbally, in a clear and easy-to-understand way
• Conduct analysis to identify areas for process optimization and work with Sales Enablement to implement
• Collaborate with cross-departmental teams to effectively drive projects to success: sales entry/exit criteria, process risk mitigation, documentation and enablement, timelines, etc.
• Provide coaching, mentoring, and leadership to fellow team members regardless of having a hard reporting line

What you'll bring:

• 5+ years of experience within a multinational Technology company selling subscription services model (support and reporting)
• Experienced in successful KPI design, dashboard reporting, analytics, modelling, and trend analysis to manage a business and drive insight to accelerate information-to-action at scale
• Excellent analytical, reasoning, and problem-solving skills
• Excellent communication, presentation, and interpersonal skills
• Experience with Salesforce, Clari, Tableau, and MS Office applications
• Forward-thinking, high collaborative of the balance of creative & analytical skills
• Demonstrate mastery of analyzing complex business problems
• A deep passion for driving operational excellence
• Excellent time management skills with the ability to prioritize effectively in a dynamic environment

What success looks like: After six months, you will...

• Understand the existing processes from lead to cash and be knowledgeable on how these processes are getting executed in our system and tools
• Execute all Field Sales support related tasks, being the go-to person for APJ Field Sales
• Drive towards simple, scalable solutions to day-to-day problems, be highly organized, and communicate results, both written and verbally, in a clear and easy-to-understand way
• Have oversight on when with who to collaborate in the WW organization

After a year, you will...

• Identify bottlenecks related to data and processes and build/ implement solutions to achieve productivity improvements, using your technical and analytical expertise
• Collaborate with cross-departmental teams to effectively drive projects to success: sales entry/exit criteria, process risk mitigation, documentation and enablement, timelines, etc.
• Perform data analysis around the sales process, programs, and GTM
• Operationalizing (automation, delivery) performance KPIs and building scorecards/dashboards to drive Sales growth

We’ve got you covered:Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers. Why Infoblox?We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.#LI-AS1