Senior Salesforce Business Systems Analyst

Job Description

It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently simple, scalable, and reliable for everyone. Infoblox customers are among the largest enterprises in the world and include 70% of the Fortune 500, and our success depends on bright, energetic, talented people who share a passion for building the next generation of networking technologies—and having fun along the way.

We are looking for a Senior Business System Analyst – Salesforce/CPQ to join our Go-To-Market (GTM) IT Engineering team in Santa Clara, CA, reporting to the senior IT manager. In this role, you will analyze business requirements, design, configure, customize, and implement the solutions working with development team and serve as a subject matter expert. This is an exceptional opportunity to join a strong, growing, successful, and innovative organization. Infoblox allows you to thrive in a unique work environment where the emphasis is on career growth, excellence, innovation, and collaboration.

You are the ideal candidate if you are a self-motivated, collaborative team player who is results-driven, process-oriented, and has the ability to influence at all levels of the organization.

What you’ll do:

• Collaborate with cross-functional teams to analyze current processes and desired outcomes in context with other projects and industry best practices to help design and propose solutions
• Oversee and manage configuration and development of customizations and integrations, adhering to application standard procedures
• Engage with our business partners and product managers focused on lead-to-order project initiatives to discover and document business problems and needs
• Closely work with product managers, engineers, and other cross-functional teams
• Gather business requirements, solution design, development, configuration, support, and improvement of Salesforce and Marketing platforms
• Ensure alignment through communication of the IT point of view
• Support user acceptance testing, documentation, and enablement training for business users as a subject- matter expert for the marketing IT tech stack
• Implement/enhance Salesforce CPQ module, including quoting, subscription management, pricing, product bundles, product/pricing rules, advance approvals, and QCP
  

What you’ll bring:

• 7+ years of relevant experience and a bachelor's degree or equivalent
• Self-motivation, the ability to handle multiple projects simultaneously, as well as work with all levels of the organization
• Deep experience in solution design of lead-to-order, lead life-cycle management, and quoting processes
• In-depth functional and technical working experience in Salesforce Sales Cloud, and Salesforce CPQ
• Excellent communications and organizational skills, and the demonstrated ability to identify areas for innovation and improvement
• Experience in business analysis, Salesforce sales applications, and integration experience, including cross-functional processes
• Experience in developing/triaging apex classes, triggers, integrations, flows, visualforce pages and lightning components
• Experience in working with Agile Scrum/Kanban delivery methodology and with offshore development teams
• Knowledge of applications such as Clari, HighSpot, and Salesforce Experience Cloud is preferred
  

What success looks like:

After six months, you will...

• Know and build working relationships with product managers and Marketing Operations stakeholders and other team members within IT
• Understand Infoblox Marketing business processes
• Understand different technologies used by Marketing and different integration points
• Drive development activities related to Marketing applications and their integrations
  

After about a year, you will...

• Drive and manage the Marketing IT program delivery end-to-end
• Provide your point of view and participate in the Marketing/Product roadmap
• Own and drive the technical roadmap for the Marketing application
• Be a strategic technical and functional advisor to the Marketing Operations team
  

We’ve got you covered:

In the spirit of pay transparency, we are excited to share our compensation philosophy. At Infoblox, we believe in paying for performance. You can expect our employment offers to take many factors into consideration, including but not limited to the location of the role, internal equity, applicable past experience, individual skill set, education, and professional certifications. Please keep in mind that the range mentioned is the base salary range for the role. The typical base salary range for this position in California is $106,300 - $158,400, plus corporate bonus potential.

Our holistic benefits package includes coverage of your health, wealth, and wellness—as well as a great work environment, employee programs, and company culture. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. We have a strong culture and live our values every day—we believe in transparency, curiosity, respect, and above all, having fun while delighting our customers.

Speaking of a great work environment, here are just a few of the perks you may enjoy, depending on your location...

• Onsite massages, clubs, farmers market, and fitness classes
• Delicious and healthy snacks and beverages
• Electric vehicle charging stations
• Outdoor amenities, seating, and courtyard BBQ
• Dog park and pet-friendly programs
• Newly remodeled offices with state-of-the-art amenities

Why Infoblox?

We’ve created a culture that embraces diversity, equity, and inclusion and rewards innovation, curiosity, and creativity. We achieve remarkable results by working together in a supportive environment that focuses on continuous learning and embraces change. So, whether you’re a software engineer, marketing manager, customer care pro, or product specialist, you belong here, where you will have the opportunity to grow and develop your career. Check out what it’s like to be a Bloxer. We think you’ll be excited to join our team.