Payroll Team Lead

Job Description

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn . Position Summary: Payroll Team Lead ensures successful payroll operations, compliance, training, data analysis, controls, audits, and reporting. The Payroll Team Lead ensures adherence to established policies and procedures so that payroll is completed accurately and on time for all employees. The role is accountable for appropriate tax submissions, benefits contributions, T4 and W-2 reconciliations and serves as a backup to the Manager, Payroll. In addition, the Payroll Team Lead will take a key role in the configuration and ongoing support of Ceridian Dayforce solutions.

Key Responsibilities:

• Coach the Payroll Specialists, ensuring they are knowledgeable about the established payroll processes, procedures, and internal controls. Provide guidance to Payroll Specialists, answering queries and act as a go-to resource for them.
• Act as a Payroll Specialist when required to ensure payroll is completed on time.
• Review payroll inputs for each pay group for accuracy. Ensure all documentation is received and approved by appropriate departments as per established payroll schedules to avoid delays and/or incorrect payments to employees.
• Update and improve payroll trackers and checklists to ensure all semi-monthly, monthly, quarterly, and yearly payroll activities are prepared and submitted by appropriate deadlines.
• Maintain and develop payroll documentation for all workflow and system procedures necessary to support the Canadian and US payroll processes.
• Process off-cycles for restricted stock unit payouts, vesting of options and restricted stock units, Regular 102, director fees, annual amendments, and liquidity events.
• Oversees the employees and employer contributions uploaded to benefit providers' portals ensuring they are completed in a timely manner and that the templates are prepared as per requirements. Collaborate with providers and the Benefits team to resolve any issues.
• Complete knowledge and understanding of payroll processes, payroll system configuration and the reason for specific procedures to accurately analyze practices. Suggest process improvements, system maximization and efficiencies implementation.
• Understand information flowing into the payroll system from other systems (Success Factors, Sun Life, Fidelity, PlanSource), track issues and ensure alignment and accuracy. Manage integrations where required.
• Maintenance of system updates (updating codes such as new deductions, earnings, codes for finance and benefits purposes); updating the existing check templates, pay policies, earnings/deductions groupings to accommodate company requirements and CRA, IRS and state tax legislations/changes.
• Review and update the time and attendance module configuration to ensure it follows all applicable Federal, State, Provincial payroll laws and internal policies.
• Manage the payroll tax accounts:
• Resolve tax fallouts.
• Update tax rates in the payroll system.
• Review the quarterly tax statements and investigate/resolve any tax discrepancies and balances.
• Remit employer taxes which are not handled by the payroll provider, update tax licenses.
• Address letters from tax agencies and PIER from CRA.
• Reconcile and prepare the EHT year-end filing.
• Record and review payroll journal entries, update the GL mapping in the payroll system as per business requirements.
• Review the payroll and benefits bank accounts statements daily to book all transactions in the accounting system after tying the amounts to the payroll summaries, benefits reports and other supporting documentation.
• Establish and communicate payroll schedules, and deadlines amongst departments for necessary payroll input.
• Generate payroll reports as needed, such as but not limited to: WCB, ACA, Bonusable earnings, taxes owed on restricted stock units and stock options vested.
• Assist with any payroll, benefit, or pension related audits.
• Assist with any future implementation of payroll/HCM systems, integrations with Fidelity and HSA provider.
• Closing payroll tax accounts for acquired companies.
• Assist with any future acquisitions and projects.

Required Experience:

• Post-secondary education in Payroll/Business or related fields
• Payroll Compliance Professional (PCP) certification
• Minimum 7 years' experience processing payroll
• Experience in US and CAD payroll practices including multi-state processing
• Solid understanding of payroll processes and relevant legislation, source deduction and government remittance procedures (USA and CAD)
• Advanced Excel skills are required
• Flexibility and adaptability in a fast-changing and dynamic environment with evolving systems and procedures
• Strong time management and organizational skills
• Self-motivated and detailed-oriented with the ability to prioritize and deliver results independently

Preferred Experience:

• Customer service mindset.
• Effective communication skills
• Excellent interpersonal skills
• Experience with Ceridian Dayforce
• Various payroll software experience and expertise

$89,000 - $96,000 a year At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $89,000 - $96,000 + bonus + equity + benefits, non overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. #LI-Hybrid #LI-TW1 It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. Apply for this job