Junior LMS Administrator

Job Description

The Junior LMS Administrator maintains and supports the learning management system (LMS) to meet regulatory compliance needs and ensure data accuracy and integrity. The LMS serves both our internal Laserfiche employees and our Laserfiche users, so this role requires an understanding of organizational units in the LMS and the associated division(s). This role manages the L&D inboxes for internal employees and external users and performs administrative functions within the LMS. The Junior LMS Administrator works closely with the L&D team to support the team’s use of the LMS and collaborates with stakeholders as needed, especially to provide training-related metrics.
Location:

• Three days/ week from office – Long Beach, CA
• Work from home Mondays and Fridays

About Role - Essential Functions:

• Manages LMS functions which include monitoring course content, course completions, and evaluation processes to ensure processes are completed within given timeframes
• Creates learning objects in the system, including but not limited to online eLearning classes, instructor-led training, videos, curricula, and PDFs/materials
• Maintains data integrity rules and processes for the LMS
• Investigates and resolves any data or system inconsistencies or discrepancies
• Compiles metrics for monthly usage reporting and training content adoption
• Provides ongoing technical support to the learning management system
• Works with members of L&D and stakeholders to ensure proper setup and system support for learning activities within the LMS
• Manages training-related purchase order requests
• Manage the inbox for end users and the inbox for employees

About You - Essential Qualifications:

• Proficiency in Windows, including Microsoft Word, Excel, Outlook, and PowerPoint
• Strong attention to detail and data accuracy
• Ability to effectively communicate with vendor’s software support staff regarding system specific issues
• Ability to establish and maintain effective and cooperative working relationships with members of L&D and stakeholders
• Bachelor’s Degree
• Experience with online learning management systems
• Familiarity with Cornerstone OnDemand (CSOD)
• Familiarity with Learning & Development processes

The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills, and years of experience amongst other factors.

• Range: $60,000 - $70,000 per year

Perks & Benefits at a Glance

• Generous time off:
• 15 Days of Vacation
• 3 Floating Holidays
• 2 Paid Volunteer Days
• 9 Paid Holidays
• 4-day Year-end Closure
• Hybrid Work Environment
• Free Parking: covered and EV charging stations
• Various 401 (k) Investment Options and Generous Company Match
• HMO and PPO Medical Care Options (Employees are fully covered under HMO)

About Us:
Laserfiche is the leading global provider of intelligent content management and business process automation. The Laserfiche® platform enables organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services, and manufacturing—use Laserfiche® to boost productivity, scale their business and deliver digital-first customer experiences. Our employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at https://www.laserfiche.com/contact/ or 562-988-1688. #LI - Hybrid