Senior Product Designer - Portugal

Job Description

Aircall is a place where voices are valued. Backed by over $220 million of investment since 2015, we create technology that fuels accessible, transparent and collaborative communication to empower our base of 18,000+ customers (and growing) to make authentic, human connections. Conversation is a cornerstone of our culture. Wherever our people find themselves in the Aircall world – Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, or at home – everyone has a voice that is valued. Whatever your background, wherever you’re from – we want you to join the conversation. Let’s talk. Role Overview: As a Senior Product Designer at Aircall, you will play a critical role in shaping the future of our product. You will work closely with cross-functional teams to design user-centered solutions that are both beautiful and functional. Your expertise in UX/UI design and user experience research will help drive the overall vision and strategy of our product design efforts, ensuring we deliver exceptional experiences for our users. This position is Portugal based.

Responsibilities:

• Lead the design process from concept to execution, ensuring a seamless and consistent user experience across all touchpoints.
• Collaborate with product managers (PMs), engineers, and other stakeholders to define and implement innovative solutions that support Aircall’s strategy and ensure user satisfaction.
• Conduct and actively contribute to user experience research, including user interviews, surveys, and usability testing, to gather insights and validate design decisions.
• Be involved in project framing, from initial concepts to release, including leading workshops with key stakeholders, creating prototypes, and developing high-fidelity specifications for collaboration with tech teams.
• Advocate for design best practices and contribute to the development of our design system.
• Mentor and provide guidance to junior designers, fostering a culture of continuous learning and improvement.
• Stay up-to-date with the latest design trends, tools, and technologies.

Team Environment:

• Join a small, collaborative team with a mindset that values autonomy while ensuring you are never alone.
• The team is spread between France and Spain, promoting a diverse and inclusive work culture.
• Sharing and collaboration are key within the team, encouraging open communication and teamwork to achieve the best outcomes.

Team Objective:

• Transform technically complex products into easy-to-use tools for everyday use.
• Work on complex user journeys considering diverse profiles including team managers, agents, sales representatives, and their clients, supporting the business of SMBs.

Requirements:

• Proven experience as a Product Designer, UX Designer, or similar role, with a strong portfolio showcasing your design work.
• Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, or similar.
• Strong understanding of user-centered design principles and methodologies.
• Experience conducting and contributing to user research and usability testing.
• Excellent communication and collaboration skills.
• Ability to think strategically and translate business goals into compelling design solutions.
• Experience working in an Agile development environment is a plus.
• Bachelor’s degree in Design, Human-Computer Interaction, or a related field is preferred.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work in a fast-paced, innovative environment with a diverse and talented team.
• Career growth and development opportunities.
• Flexible working hours and remote work options.
• Vibrant company culture with regular team events and activities.

How to Apply:

• If you are passionate about designing products that make a real impact and want to be part of a dynamic and growing company, we would love to hear from you. Please submit your resume, portfolio, and a brief cover letter explaining why you are a great fit for this role.

We know that success comes from smart work and deserves to be recognized and rewarded We value people who are bold, ambitious, collaborative and customer-centric. We’re a global community growing together. If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing B2B startups, then Aircall is the company you are looking for! Aircall offers a unique work environment and the chance to collaborate with diverse teammates across continents. We'll provide freedom and tools to allow you to thrive at your best, and foster an environment you can do it in. Why join us? 🚀 Key moment to join Aircall in term of growth and opportunities 💆‍♀️ Our people matter, work-life balance is important at Aircall 📚 Fast-learning environment, entrepreneurial and strong team spirit 🌍 45+ Nationalities: cosmopolite & multi-cultural mindset 💶 Competitive salary package & benefits (health coverage, lunch, commute, sports) DE&I Statement: At Aircall, we believe diversity, equity and inclusion, irrespective of origins, identity, background and orientations, are core to our Aircall journey. We promote active inclusion to foster a strong sense of belonging which is one of our main strengths as a business. We strive to assemble diverse people that can enrich and learn from each other . We pledge to make sure everyone not only has a seat at the table but is valued at the table -- providing equal opportunities to develop and thrive. We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open because we realize that we have work to do and much to learn. Want to know more about candidate privacy? Find our Candidate Privacy Notice here. Apply for this job