Sales Development Representative (SDR) - Sydney/Melbourne

Job Description

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises. Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information. ContentSquare is a dynamic SaaS technology startup seeing explosive growth following $500million of series E funding in 2021, as we expand our teams across Europe, US and APAC. Recognised by Gartner as one of the four most innovative ecommerce technologies in the world, and Wired Magazine as one of Europe's hottest startups, Contentsquare is a Digital Experience Analytics Platform helping brands to create better experiences online. We work with 700+ clients globally including Unilever, Suncorp, Telstra, GoPro, Walmart, HSBC, Samsung and Microsoft to empower their teams with behavioural insight. Reporting to the Lead of APAC Sales Development, this role requires a driven individual who is able to achieve and excel targets and who will be able to evangelise and take a new product to market. You will help define and develop our sales process whilst understanding the key business challenges our product and services solve. We are a fast-growing company, and need people who will take initiative and ownership when executing new business. There is a great opportunity to progress within the business.

As a Sales Development Representative at Contentsquare, you will:

• Generate business opportunities through professional, dedicated prospecting via emails, events and cold calling
• Develop C-Level relationships within target accounts
• Uncover green field territories and making them your own by becoming a subject matter expert
• Develop a sales plan, whilst creating and maintaining a monthly sales forecast
• Review the market to determine customer needs and feeding back into the business
• Work alongside your dedicated local marketing team to capitalise on engagement generated from events and their lead generation activity
• Meet and exceed all quarterly and annual sales quotas

About you:

• An intrinsic drive to be successful
• Strong communication and presentation skills (verbal and written)
• Business level English
• Excellent project management skills and understanding how to manage the priorities of multiple internal stakeholders
• Strong negotiation skills, highly personable, and confident interacting in-person and over the phone with senior personnel
• Engaging copywriting skills and experience of delivering compelling emails and communications to stand out from the crowd
• Enjoys working in a dynamic start-up culture, contributing new and creative ideas
• Relevant experience in SaaS, ASP, Analytics, eBusiness or CRM software highly recommended

As well as the opportunity to have a tangible impact on the success of the global business here’s what else we offer:

• Plenty of opportunities for training and development as well as great potential for internal career progression
• Flexible approach to working hours and holidays
• Strong benefits package
• A global Contentsquare community to draw from
• Travel opportunities to our global offices for onboarding, the Hackathon, and our annual worldwide kickoff trip

Why you should join Contentsquare: ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits ▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact ▪️ Our clients, partners and investors love our industry-leading product To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight: ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year ▪️ Work flexibility: hybrid and remote work policies ▪️ Generous paid time-off policy (every location is different) ▪️Immediate eligibility for birthing and non-birthing parental leave ▪️Wellbeing and Home Office allowances ▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success ▪️We offer many benefits in various countries -- ask your recruiter for more information We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Apply for this job