People Resource Hub Specialist with German

Job Description

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Job Description

Are you a talented Specialist in the area of Human Resources with a passion for operational and customer excellence? Do you want to build something next-gen and innovative, while contributing to a greater purpose? As we continue our digital transformation and experience rapid growth, Takeda Business Solutions (TBS) is now hiring a People Resource Hub Specialist with a passion for developing trusting relationships with the Business, their employees, and helping patients.

This is a vital role within the People Solutions function— a dynamic team within Takeda Business Solutions. People Solutions is a newly formed function within Takeda Business Solutions (TBS) with the objective of enabling Takeda’s business strategy, delivering simplification, improving service, and ensuring a positive employee experience. ‘Building and Delivering Simplified and Innovative Solutions’ is our overarching vision with Patients at the centre of all that we do.

INSPIRED BY PATIENTS. POWERED BY YOU.

As a People Resource Hub Specialist in TBS, you will be part of a team responsible for providing HR processes support to our employees, reporting to the People Resource Hub Team Leader. The People Resource Hub is beyond a contact center, it is our multi-channel engagement solution to provide all Takeda colleagues with a simple and intuitive point of contact for support and action. This is a critical component of our aspirational exceptional People experience.

Accelerate value & make an impact by:

• Providing exceptional employee experience through each available channel. Queries may come from within HR, Leaders within the business, or from our people and through numerous channels of communication.
• Answering queries regarding HR policy, procedure, or the use of HR tools
• Supporting HR administration activities via multiple channels in a timely, accurate, and efficient manner
• Offering competent technical knowledge and advice within the scope of solutions for HR.
• Research, resolve, or re-direct queries timely and accurately.
• Process complete and accurate documentation.

Required qualifications:

• 2+ years of experience working in a customer-centric environment, customer mindset, help desk role, or equivalent
• Fluency in German, good command of English
• Excellent communication and interpersonal skills
• Ability to quickly learn and work in cloud-based solutions
• Demonstrated working knowledge with Microsoft Office products

Preferred qualifications:

• Demonstrated a positive and accountable attitude
• Improvement and solution-oriented mindset
• Process and results orientation
• Building relationships and trust through challenging the status quo
• 1+ years of experience in Human Resources or equivalent

What Takeda Business Solutions can offer you:

No investment we make pays greater dividends than taking good care of our people. We offer you a full range of benefits, such as:

Your Wealth

• Competitive Salary
• Annual Bonus
• Referral Bonus
• Social Fund (Christmas Bonus, Holiday Allowance etc.)
• Employee Recognition

Your Health

• Medical Care - various packages for the employee fully sponsored by Takeda. Family packages additionally paid by employee.
• Eyeglasses refund

Your Future

• Group Life Insurance
• Employee Capital Plans
• A broad variety of learning platforms
• Professional Growth opportunities including mentoring program
• Next-Generation Series – our comprehensive offer of internal webinars available to all employees from day 1

Your Well-Being

• Subsidized Sport Card
• Takeda Sport & engagement teams
• One additional day-off for voluntary activities
• Fruits in the office, broad variety of coffee and tea
• Flexible working hours and hybrid working
• Employee assistance program

We don’t do ordinary – at Takeda we unite in diversity! Takeda is committed to creating an inclusive workplace, where individuals are recognized for the diverse backgrounds and abilities they bring to our company. We are continually improving workplace experience and accessibility for everyone, and welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our Team.

Ready to experience the exceptional? Go to takedajobs.com and apply!

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