Job Description

DUTIES AND RESPONSIBILITIES

The duties and responsibilities of this position consists of, but are not limited to, the following:

Exception Management & Execution:

• Prepares and organizes shipping document process with warehouse partners
• Ensures proper order integrity and facilitates with key network stakeholders
• Assists in Navisphere order management and certify the success of consolidated load plans
• Manages warehouse discrepancy reporting, support warehouse appointment processes, and drive warehouse financial automation
• Collaborates with internal execution teams to provide best-in-class resolution management

Operational Excellence:

• Leverages C.H. Robinson’s global technology platform, Navisphere, to generate reports, leverage optimizer and load build profile automation, analyze order/load data and support with load planning success
• Builds relationships by delivering quality execution aligned with customer and supplier expectations
• Collaborates with internal partners within the operations, warehouse, capacity, commercial and regional planning teams to orient customer needs and drive real-time solutions

Continuous Improvement:

• Identifies and leverages system automation and how technical knowledge can be integrated into daily execution
• Partners with internal and external teams to ensure optimal execution by implementing SOPs, best-in-class processes, and mutually agreed upon KPI’s
• Identifies opportunities in day-to-day operational tasks to improve efficiency
• Other duties or responsibilities as assigned according to the team and/or business specific requirements

QUALIFICATIONS

Required:

• High School Diploma or GED

Preferred:

• Bachelor’s Degree from an accredited college or university
• Passionate in understanding how daily decisions drive overall growth and profitability
• Works well in team-oriented and remote environments
• Ability to communicate professionally both written and verbally
• High comfort level with technology and the ability to quickly learn new systems
• Basic proficiency in Microsoft Office Suite or Programs
• Display attention to detail, accuracy, and problem-solving skills
• Driven, enthusiastic, resilient, agile, and highly motivated
• Ability to thrive under deadlines, drive results, multi-task, and work with a sense of urgency
• Values a diverse and inclusive work environment

Disclaimer:

• This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

Equal Opportunity and Affirmative Action Employer

• C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers, and communities. We believe this increases creativity and innovation, drives business growth, and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued, and respected.

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.