Job Description

C.H Robinson is seeking a talented Security Operations Analyst to join our Cyber Security team. In this role, you will participate in the attack surface reduction of global computing assets through the identification, prioritization, and remediation of system, network, and application vulnerabilities. You will leverage your experience to support daily, weekly, and monthly vulnerability remediation scheduling and support. As a Security Operations Analyst you will conduct analysis of the data generated by vulnerability management solutions and work with teams to assist in developing solutions to remediate identified vulnerabilities and misconfigurations in a risk prioritized, effective, and efficient fashion.

C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $28 billion in freight under management and 2.5X larger than the next largest North American freight broker, we are one of the world’s largest logistics platforms with our 100,00 customers and 85,000 contract carriers. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. Apply today and contribute to shaping the future of technology at C.H. Robinson.

This position may be located in Eden Prairie/Minneapolis, Seattle, Kansas City, or Chicago.

Responsibilities:

• Monitor, investigate, and triage suspicious or malicious activity and alerts
• Assist in configuring Security Information and Event Management (SIEM) systems and security operations procedures
• Execute incident response activities including investigation, triage, escalation, remediation, and post-incident reporting
• Conduct malware analysis, provide threat and vulnerability analysis, and research ongoing threat campaigns
• Continuously review SIEM dashboards, system, application logs, and custom monitoring tools
• Run reports to provide necessary insights and demonstrate assessment coverage and remediation effectiveness, including vulnerability, configuration, and coverage metrics
• Create, maintain, and present weekly and monthly metrics, to various audiences
• Deliver outstanding customer service via phone and email while promptly addressing and resolving assigned tickets and alerts to ensure timely incident resolution
• Promote cyber-security education and best practices
• Assist in developing cybersecurity communications and ensuring compliance with audit requirements
• Create and modify Security Operations Center (SOC) processes/procedures while providing guidance to other SOC analysts

Required Qualifications:

• 2+ years of experience with enterprise information technology
• 1+ year of Security Operations experience
• Understanding of fundamental Cyber Security concepts (OWASP top 10, Security controls, network security, Identity and Access Management, for example)
• Strong understanding of fundamental Information Technology concepts (application architectures, networking layers, for example)
• Ability to perform technical analysis of software, systems, hardware, and network environments
• Bachelor's Degree or minimum of 4 years of equivalent work experience and high school diploma/GED

Preferred Qualifications:

• Working knowledge of incident management, case management and investigation techniques
• Proficient in working with security information event management (SIEM) systems, intrusion prevention (IDS/IPS), vulnerability management, endpoint protection, malware analysis, and other system monitoring tools
• Values a diverse and inclusive work environment
• Experience supporting and leading security investigations
• Experience establishing and utilizing measurements, processes, and metrics to manage support activities
• Experience with scripting languages such as PowerShell, Python, or Bash
• Ability to provide rotational on-call coverage and willingness to support a flexible work schedule

Questioning if you meet the mark? Studies have shown that women, people of color, and individuals with disabilities may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.