Job Description

C.H. Robinson is one of the WORLD'S LARGEST LOGISTICS PLATFORMS and is looking for the next PROJECT LOGISTICS SPECIALIST in Madrid. Is that you?

As a Project Logistics Specialist you will be responsible for supporting the overall management and coordination of project freight to achieve client satisfaction (from Operations, Pricing to Customer Service).

Your main goal as a Project Logistics is to develop long term relationships with clients and their contractors by providing excellent service and successfully demonstrating that we are a premier project forwarder through superior performance. You will directly support customer supply chains by helping to move their freight efficiently and effectively. You will interact directly with customers to build and strengthen relationships, increase efficiency, and conduct analysis to help customers maximize C.H. Robinson’s technology offerings.

RESPONSIBILITIES:

• Overall project management and coordination for all project files relating to truck/rail, sea, and air, barge inbound and outbound
• Ensure that all Shipment obligations are met and that full client satisfaction is achieved
• Rate negotiations, carrier strategy and carrier selection
• Set up template for billing and project reports for use by PL Coordinators
• Develop account relationships with contacts at multiple levels within the customers’ organizations
• Monitor compliance with insurance requirements, reporting and claim settlement
• Interface with client representatives when critical issues arise and assess possible solutions
• Manage customer expectations through the creation and utilization of SOPs, KPIs, and other account specific metrics
• Conduct regular business reviews, leveraging internal analytics and market intelligence to gain customer insights, and understands positive and negative trends in data, to uncover new opportunities for growth, increase sales, and retain and grow the business by presenting strategic solutions to the customer
• Travel as directed by the company including onsite work
• Compliance with corporate policy for communication, confidentiality
• Completion of the 4 Pillars
  • Fluency in Incoterms 2020
  • 40 hours of logged offsite work (boots on the ground on jobsites)
  • Design solutions and execute from quote to cash
  • General understanding of the CH Robinson Project Execution model and work breakdown structure

QUALIFICATIONS:

• Minimum 5 years Project Logistics experience
• Currently working in a freight forwarding company and in operations for projects.
• Ability to travel up to 20% (for offsite Project Logistics Specialist up to 100%)
• Ability to work independently and provide onsite management of small to medium projects
• Ability to work in a fast-paced and deadline-driven office environment
• Excellent Spanish and English skills
• Exceptional customer service and Sales skills
• Proficient in Microsoft Office Suite of programs
• Knowledge or coursework in Supply Chain, Logistics and or International Business
• Values a diverse and inclusive work environment

WHAT DO WE OFFER?

• Real career possibilities and the opportunity to develop your talent in a fast moving, global organization
• A fun, positive and open environment which encourages thinking outside the box
• Use and develop your language skills in our international work environment.
• Our offices speak over 26 European languages each day.
• Compensation includes a monthly salary and bonus based on personal, team performance and business growth.
• Benefits package which includes: commuter allowance, life insurance, WFH allowance, healthcare plan, ICAS and ESPP, unlimited access to training platform Percipio and GoFluent,
• Employee Assistance Program ICAS

If you're ready to make your mark, embrace the challenge, and reshape the future of Transport, we want you on our team. Don't miss this extraordinary opportunity—apply now and embark on a transformative journey with C.H. Robinson!

Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

WHY DO YOU BELONG AT C.H. ROBINSON?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.