Job Description

C.H. Robinson is seeking a General Manager, Distribution Center to join our team. In this role your primary goal will be to create a thriving, safe, and efficient 1.2M square foot distribution center with approximately 300+ employees.

Managing financial, operational, and service-related objectives, you'll drive continuous improvement initiatives to enhance productivity and reduce costs, overseeing a budget of $2-5 million. Your focus will be on maximizing productivity and expenses while working ethically and modeling C.H. Robinson’s core values by ensuring the distribution center is optimally organized to provide excellent service levels to our customers and to provide on time and damage free delivery.

As the General Manager, you'll spearhead critical aspects of our operation, including security, inventory control, quality control, maintenance, and customer relations, ensuring every facet operates seamlessly and optimally. Your expertise will be pivotal in creating an environment that thrives on safety, efficiency, and continuous improvement. Apply now and join us in redefining excellence!

Responsibilities:

• Establish and drive the Distribution Center's vision, ensuring efficient operations and adherence to quality, safety, and productivity standards
• Oversee and manage receiving, shipping, inventory, and production crews, ensuring efficient, accurate, and professional operations
• Lead continuous improvement initiatives focused on improving quality, efficiency, and employee satisfaction.
• Manage customer service, address concerns promptly, and meet service-related KPIs
• Develop, monitor, and revise key performance indicators (KPIs) for financial, productivity, service, and personnel goals to control costs and enhance efficiency
• Prepare annual budgets, revenue projections, and P&L control, overseeing equipment maintenance and safety protocols
• Implement and enforce safety, sanitation, and compliance standards, including HAACP, OSHA, and Food Safety protocols
• Monitor and maintain facility compliance, manage building requirements, and execute standard operating procedures (SOPs)
• Oversee supplies procurement, monitor inventory, and drive process improvements through root cause analysis
• Develop and implement staffing models, manage personnel issues, and cultivate leadership skills among distribution management staff
• Partner with Talent Acquisition to recruit, select, onboard, and support long-term growth of diverse talent
• Lead annual merit and equity programs, ensuring compensation alignment with performance
• Foster a culture of open communication, inclusivity, continuous improvement, and employee growth through feedback channels and action plans
• Review and enhance employee engagement measures, fostering a collaborative and engaged team culture

Required Qualifications:

• Minimum 8 years of experience in a high volume or fast-paced warehouse, distribution center, and/or manufacturing operations environment
• Minimum 4 years of experience leading and managing team(s)
• Ability to understand, analyze, and communicate financial metrics, including P&L, budgeting (adherence and development), and metric reporting
• Strong knowledge of Distribution Center practices and procedures, including OSHA, HAACP, and GMP
• Manual dexterity required for operating machinery
• Ability to occasionally lift up to 50lbs
• Ability to work all day in an ambient temperature environment
• High School Diploma or GED

Preferred Qualifications:

• Bachelor's degree from an accredited college or university
• Lean Six Sigma green belt
• Ability to build strong relationships across all levels of the organization, including executives
• Ability to drive, influence and inspire change through communication at all impacted levels
• Excellent interpersonal, organizational, communication, presentation, and negotiation skills
• Experience motivating and inspiring high performing teams
• Strong strategic orientation, business savvy, critical thinking skills, and ability to evaluate broad impacts of work
• Strong strategic planning, problem solving/critical thinking skills, and ability to execute plan
• Excellent planning and project management skills with strong ability to effectively manage multiple cross-functional projects simultaneously
• Strong analytical ability to gather and interpret information, and develop/recommend/implement solutions
• Ability to build a compelling vision and translate that into concrete plans
• Bilingual in Spanish and English
• Values a diverse and inclusive work environment
• Enter preferred qualification

Questioning if you meet the mark? Studies have shown that women and people of color may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building a diverse and inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!

Equal Opportunity and Affirmative Action Employer

C.H. Robinson is proud to be an Equal Opportunity and Affirmative Action employer. We believe in equality for all and celebrate the diversity of our employees, customers and communities. We believe this increases creativity and innovation, drives business growth and enables engaged and thriving teams. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Affirmative Action Employer/EOE/M/F/Disabled/Veteran

Benefits

Your Health, Wealth and Self

Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:

• Two medical plans (including a High Deductible Health Plan)
• Prescription drug coverage
• Enhanced Fertility benefits
• Flexible Spending Accounts
• Health Savings Account (including employer contribution)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid and floating holidays
• Paid time off (PTO)
• Paid parental leave
• Paid time off to volunteer in your community
• Charitable Giving Match Program
• 401(k) with 6% company matching
• Employee Stock Purchase Plan
• Plus a broad range of career development, networking, and team-building opportunities

Dig in to our full list of benefits on OUR CULTURE page.

Why Do You Belong at C.H. Robinson?

Standing out among the world’s largest logistics platforms, C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. For 100+ years, our global suite of services has innovated trade to seamlessly deliver the products and goods that drive the world’s economy. With 20 million shipments annually for 100,000 customers, and millions of dollars contributed to support causes that matter to us, our people and technology literally move the world.

As a FORTUNE 200 company, FORTUNE has also named C.H. Robinson one of the World’s Most Admired Companies 2022. Headquartered in Eden Prairie, Minnesota, we are proud to be recognized as one of LinkedIn’s Top Companies in Minneapolis-St. Paul 2021. And we’re not stopping there... Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world.