ABM Program Manager

Job Description

ABM Customer Program Manager

What You'll Do

In this role, you will lead cross functional and cross organizational teams to plan and deliver strategic initiatives.

Responsibilities:

Stand up new ABM projects, leading teams to define and execute project plan deliverables, milestones, risks and dependencies.

Anticipate bottlenecks, identify contingencies, and provide escalation management throughout the program lifecycle.

Ensure consistency & quality of communications to your team, partnering teams, stakeholders and executive sponsors.

Facilitate program team meetings, publishing notes and action items to team members, ensuring accountability and completion to plan

Seek continuous improvement via retrospectives, incorporating lessons learned into the PMO playbook.

Who You Are

You are an articulate leader and born diplomat with negotiation and influencing skills. You’re able to remain neutral and point out various options/point of views based on the business and data. You build relationships, trust and consistently utilize constructive and concise communication skills to ensure forward movement on projects. You have a keen eye for details, yet you can see the bigger picture and connect the dots. You are a strategic thinker who can frame complex ideas in simple ways and understand what it takes to bring an idea/concept from theory to execution in the real world.

Minimum Qualifications

BS Degree

10+ years of program management experience

ABM customer programs experience required for consideration

Excellent interpersonal and relationship management skills

Strong communication skills, effectively communicate problems, issues, risks, solutions, to stakeholders