Senior Product Manager (LLM)

Job Description

For more than 20 years, PointClickCare has been the backbone of senior care. We’ve amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we’ve become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient’s journey. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn . Position Summary: PointClickCare is looking for an outstanding Senior Product Manager – Large Language Models. In this role, you contribute to PointClickCare’s vision and strategy for Large Language Models (LLM), define and own roadmaps for LLM in the broader AI platform, and drive execution and delivery to ensure overall success with LLM across the entire Product portfolio. You represent the needs of customers, healthcare providers, industry partners and other related network members internally and externally. To succeed in this role, you draw upon your extensive knowledge and experience of LLM in health data platforms applying your experience with development, use in products, and adapting based on customer feedback. You have a track record of building sophisticated and transformative solutions – from discovery to implementation to delivery. You bring a collaborative approach to this cross functional leadership role to ensure successful outcomes for our customers, while optimizing time to value. Key Responsibilities: · Understand and represent the needs of current and future users of Large Language Models and Small Language Models (SLM), delivered in a broader AI platform. · Contribute to strategy and multi-year LLM/SLM roadmap to enable products and users to drive improved health outcomes, clinician efficiency, and other business goals · Build and manage backlogs, prioritizing product investments by making inquisitive, decisive tradeoffs using data-driven analysis, sound judgement, and from your experience with LLM/SLM in production use cases. · Collaborate with Engineering, User Experience, Technical Writers, and other product managers leveraging modern agile processes and Design Thinking. · Liaise with Product teams and other functions to ensure successful adoption and support use in product launches and releases. Required Experience: 5+ years of Software Product Management experience. Preference for experience with healthcare data and intelligence (ML, NLP, LLM/SLM) · 1+ years working with LLM/SLM, including experience working in production use cases and adapting based on customer feedback · Experience working with multiple product teams and data science teams. · 2+ years working within a broader health data platform, either with experience with commercial tools (Databricks, Snowflake, Microsoft Open AI studio, Cloudera etc) or a custom built data platform. · Familiarity with Healthcare Data and its use across the range of PointClickCare’s customer segments and users. Work experience with Health Plans, EHRs, and Long Term Post-Acute providers is strongly desired. · Proven track record of managing products, innovation, and a general curiosity and drive for building great products. · Computer Science, Engineering, Information Technology, or related degree · Strong written and oral communication skills with internal and external stakeholders · Solid understanding of Agile practices · SaaS, PaaS Cloud software experience $137,000 - $150,000 a year #MGLI1 #LIremote #MG It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [email protected] should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [email protected] PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. Apply for this job