Summer 2024 - Discord Moderator

Job Description

Girls Who Code is seeking enthusiastic Discord Moderators for our 2024 Summer Programs. During the summer, we host two programs: our synchronous Summer Immersion Program (SIP) and our asynchronous Self-Paced Program (SPP). Our curriculum is designed to educate, inspire, and equip high school girls and non-binary students with the skills and resources to pursue academics and careers in the technology and engineering sectors, as well as build bravery and confidence. Our flexible virtual programs are unique in their approach by offering students across the country to participate in a computer science class that includes community-building and career exploration opportunities. Students enrolled in our programs will learn about Game Design, Cybersecurity, Web Design, Data Science, and AI. We believe all girls have the interest and ability to code. Our Summer Programs Discord Moderator will encourage, nurture, and support students in the Discord space and with asynchronous moments of connection through our program. They will support all students enrolled in the program (about ~4500 per program) by supporting server setup, assigning students roles, posting announcements and discussion starters, and moderating student contributions in the GWC Discord servers over the course of the programs. The Discord Moderator is also encouraged to participate in the conversations and make connections with our GWC community! Applicants must be a rising senior in college (or equivalent level of experience) or graduate at the start of the program and must be able to commit to the program schedule below. Program Schedule While there is some flexibility within this role, you should be able to commit to 1-2 hours of moderation each weekday during the program with the ability to monitor threads several times daily. Below are more detailed expectations for each program. Summer Immersion Program (Program Dates: June 10 - August 9, 2024) In total, there will be three iterations of our 2-week Summer Immersion Program throughout the summer, with a Prep Week before each iteration. SIP Discord Moderators will work in-program for a total of 9 weeks. During Prep Week and the first week of SIP, you should expect to spend 10-15 hours assigning students roles in the server. Moderators should have availability that overlaps partly (1-2 hours per day) with core business hours (9 AM to 5 PM ET) to enable communication with GWC Central. Self-Paced Program (Dates: June 24 - August 16, 2024) Our Self-Paced Program runs for six weeks with one week of preparation before the program launches (a total of seven weeks in-program). During Prep Week and the first week of SPP, you should expect to spend 25-30 hours assigning students roles in the server. Moderators should have availability that overlaps partly (1-2 hours per day) with core business hours (9 AM to 5 PM ET) to enable communication with GWC Central. The Salary for this position is $20 an hour.

Responsibilities

• Support student onboarding to the GWC Discord server by verifying usernames and assigning student roles (most of this work will take place in the days leading up to the program launch and the first few days of the program).
• Set and maintain clear working hours, especially during the week before program launch and week 1 of the program when this work is most crucial (see program schedules above).
• Moderate and ensure a GWC Discord server with~4500 high school students members is a safe and productive place for all members to participate, implementing moderation practices and norms established in the GWC-provided Moderator Toolkit. Each moderator will have the power to do things like delete messages as well as timeout individuals who violate the server’s rules and code of conduct. The Moderator should escalate these incidents to GWC Central for the final decision.
• Support community building in the Discord server by posting engaging questions, updates, and responding to questions and student posts. Note : You will share moderation responsibilities with other Moderators and teaching staff in the program.
• Communicate regularly and meet with your manager weekly to review feedback, share server notes/observations, and plan for next steps.
• Collaborate with the other Discord Moderator and teaching staff in the server channels and reach out to troubleshoot any issues that may arise.
• Act as a representative of Girls Who Code in Discord. Always act with maturity and appropriate discretion when interacting with students, other teaching staff, family members/guardians, and partner contacts.
• Understand and follow all escalation procedures for any student issues that arise in the server during the program.
• Provide feedback and suggest solutions to problems or challenges that may arise for students or teaching staff as they relate to Discord during the program.
• Co-facilitate Discord Community Events throughout the program.
• Assist with data collection at the end of the program to inform future iterations.

Qualifications:

• Must be at least a rising senior in college (or equivalent level of experience) at the start of the program.
• Must be able to commit to working up to 20 hours per week during each week of the program and be able to attend virtual training prior to the program's start date. Moderators are paid for all training and prep time.
• Passion for building a supportive online community for young people.
• Experience and comfort with using Discord features and functionality.
• Must be coachable and model a growth mindset. Moderators should be willing to provide, accept, and implement feedback about their performance in order to better serve the needs of students in the program.
• Strong time management, organizational, and communication skills.
• Believe that all girls can code!
• Preferred qualifications :
• Prior experience moderating online communities (Discord, etc.)
• Prior experience with Girls Who Code programs.
• Experience with at least one programming language. Our curriculum teaches Computer Science concepts with HTML, CSS, JavaScript, and Python. While you will not be delivering lessons, you may be able to support teaching staff by answering student questions.
• Previous teaching, tutoring or mentoring experience, especially in computer science is strongly preferred.
• Experience facilitating and discussing various computer science topics.
• Experience within academically and culturally diverse classroom communities.

If you are selected for an interview, you will receive more information about how to prepare for your interview. Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs. Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas. GWC is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. For individuals with a disability who would like to request an accommodation, please contact [email protected] Apply for this job