Engineer 2, Network Engineering

Job Description

Job Summary

Responsible for supporting power needs, HVAC, capital upgrades and environmental alarms for headend facilities. Responsible for planning and designing internal communications network. Plays an important role in the testing and certifying of new hardware, configurations and services prior to deployment to the Company Network. Works with moderate guidance in own area of knowledge.

Job Description

Core Responsibilities

• Determines and implements corporate communications network and information technology standards.

• Troubleshoots and resolves complex network issues.

• Determines and documents internal telecommunications systems.

• Designs and configures telecommunications systems.

• Establishes and maintains network performance objectives.

• Design, install and maintain Headend devices and advanced services platforms.

• Perform troubleshooting of advanced electrical and environmental platforms.

• Maintain and facilitate DCIM database systems used in Critical Infrastructure environment.

• Day to Day Management and coordination of Power and Facility projects and team tasks

• Work closely with Operational teams to schedule work activity and maintain SLAs for weekly SMOP submittals, SM overnight work requests.

• Serve as SME on power and facility projects.

• Understand and familiarize Comcast power and facility standards and communicate and enforce compliance with employees and contractors.

• Understand and familiarize with NEC, IBC, etc.

• Use a variety of test equipment including digital multimeter, amp clamp, thermal imager, and provide support for infrastructure cutover.

• Prepare various types of project plan documentation including SMOPs, NCPs, RFOs, BOMs, SOW, etc.

• Document facility and design changes in various commercial software packages including Visio, Excel, Word, Power Point, and input data to proprietary databases.

• Maintain documentation of all facility designs and configurations.

• Read and understand facility site and floor plans in either CAD or Visio .

• Familiar basic power systems and infrastructure design.

• Proven analytical, problem solving and organizational ability.

• Experience with fiber and coax transmission.

• Excellent oral/written communication and inter-personal skills.

• Motivated self-starter able to work alone or in groups.

• Consistent exercise of independent judgment and discretion in matters of significance.

• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.

• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

• Win as a team - make big things happen by working together and being open to new ideas.

• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

• Drive results and growth.

• Respect and promote inclusion & diversity.

• Do what's right for each other, our customers, investors and our communities.

Preferred Skills

• Experience working in VISIO

• Ability to lead and drive project initiatives from start to finish

• Working knowledge of Commercial 480/208 volt AC electrical systems with single or dual generator backup

• Working knowledge of negative 54 volt DC power/distribution systems

• Operation and understanding of HVAC systems

• Operation and understanding of environmental alarm systems (fire, generator, HVAC, room temp, -54 volt DC plant, fuel level).

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

2-5 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.