Manager of eCommerce Drop Ship Operations

Job Description

Company Overview Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. The Manager of eCommerce Drop Ship Operations is a key leadership position within the Merchandising team that will be responsible for leading, developing and supporting our $400M+ Drop Ship partner program. The successful candidate will need to have an entrepreneurial spirit, be detailed oriented, possess problem-solving skills and be able to effectively communicate cross-functionally to all levels and areas of the organization. This is a complex role that will give you the opportunity to influence and drive the standardization and support best-in-class service to our fans. Responsibilities: · Strategic Leader - A proactive strategic thinker, who goes beyond executing tasks to develop and implement a strategic roadmap. · Product Focused - Utilize your product sense to identify opportunities to expand assortment offering. · Analytical Curiosity : o Analyze and track performance metrics to continuously improve the Drop Ship top line sales and bottom-line profitability. o Identify and implement ongoing process improvements that increase sales, reduce expenses, and improve the overall fan experience. o Review performance standards from Drop Ship partners across key metrics that impact customer overall Fan Experience. Problem-Solving Mindset : Focus on identifying problems and partner to develop and implement solutions. · Effective Team Leadership: A strong track record in managing direct reports and cross-functional business partners on day-to-day operations. Development of annual playbook for successful execution of for standard business, hot markets and holidays (peak) Ability to manage multiple priorities and make things happen in a fast-paced, dynamic environment. Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now. Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices. NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Privacy Notice . Apply for this job