Community Manager

Job Description

Girls Who Code was established with a singular mission—to close the gender gap in technology fields by educating and equipping girls with the computing skills to pursue 21st century opportunities. Reporting to the Sr. Director of College & Career Programs, the Community Manager will develop community programs and communication processes that benefit Girls Who Code College and Career program participants, alumni, and the broader Girls Who Code community. The Community Manager will organize social and professional events (in person and virtual), develop and manage community communication channels (including newsletters, Discord, and Zendesk), and lead the Alumni Advisory Council (AAC). They will also support the College & Careers team’s other programs (Workforce Programs, College Loops) by implementing community and sisterhood elements of programming. The ideal candidate has at least 4 years of demonstrated experience in community building, community management, alumni relations, and/or event production. The successful candidate is resourceful and results-oriented with a commitment to the Girls Who Code mission.

Responsibilities: Event Management

• Lead logistics (catering, photography, venue) for select in-person and virtual community programs including celebrations, ceremonies, and volunteer opportunities.
• Key events may include Summer Intern Meetups (in person), GWC Talks (virtual), GWC Connect (virtual) and Speed Networking (virtual).
• Community Manager will also propose iterations to events and/or new events that align with team goals
• Liaise with Development team to ensure partner community benefits, such as speaking, volunteering, and branding, are met
• Liaise with other GWC teams to align cross-program timelines and attend monthly cross-team event planning meetings
• Facilitate or support in-person and virtual events approximately 2-3 evenings per month
• Administer pre and post event surveys and share results and documentation to inform future event strategy

Alumni Advisory Council Management

• Manage annual application and selection process, onboarding, and regular communication with the AAC
• Design and execute quarterly meetings for AAC members, including activities, training, speakers, and feedback gathering.
• Coordinate with other GWC teams for AAC opportunities (speaking, writing, focus groups, Board meetings, etc)
• Track AAC engagements, allocate assignments, and manage annual stipend distribution

Communications

• Write regular newsletters and other mass communications for the alumni community in collaboration with the College and Careers Team
• Maintain alumni Discord server and select and supervise alumni moderators
• Act as C&C Zendesk (inbound customer service tool) liaison with Operations team, which includes reviewing data and analytics, creating new content as needed, and improving cross-team processes

Support Adjacent College & Career Programs

• Promote College & Career Programs through community channels
• Lead subsections of College & Career Programs that support community-building and peer-to-peer relationships (example: Alumni Panels at Hiring Summit)
• Support the Sr. Director and Chief Program Officer with reporting and documentation of programs, including survey management, focus groups, and roundtables
• Consult on pilot program development and new initiatives through independent research and/or soliciting community input
• Maintain relationships directly with community members to support storytelling initiatives, program promotion, and constituent research
• Advocate for Girls Who Code alumni and community members and help develop relationships and opportunities to further their learning and professional growth

Requirements:

• At least 4 years prior experience working with college-aged or young professional populations on community-building, professional development, or job training
• Experience writing for external audiences, e.g. newsletters, marketing emails, event invitations
• Comfort with public speaking and meeting facilitation in online and in-person settings
• Detail-oriented with superb organizational skills, able to create timelines and project plans that balance multiple priorities at once
• Experience working with complex operations, workflows, and systems; comfortable and excited to learn new technologies and tools as needed (Ex: Discord, Campaign Monitor, SalesForce, vFairs)
• Desire to learn and grow as part of a small organization; team player with a flexible, creative, and analytical approach to problem-solving
• Exceptional communication skills; ability to effectively communicate and collaborate across multiple teams to support seamless program execution
• In-office requirement: two days per week (Tuesday is required, second day is either Monday, Thursday, or Friday)
• Girls Who Code vaccination policy requires employees and independent contractors to submit proof of vaccination to People & Culture prior to their start date. For more information, please contact HR@girlswhocode for our full vaccination policy.
• May require up to 10% domestic travel
• Knowledge of and/or interest in computer science, technology, and/or collegiate education preferred
• Commitment to the mission of Girls Who Code
• Believe that all girls can code

$65,000 - $83,000 a year Compensation transparency statement : The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; certifications; and other business and organizational needs. At Girls Who Code, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. We value our team members and offer employees a broad range of benefits to round out our total compensation package. Our ambitious, high impact, and supportive culture allows people to do their best work every day. We offer policies and programs that encourage balance and support health and well-being, and we are always looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Our competitive compensation and benefits package includes generous PTO, 3 medical insurance plans (including one fully funded by the org), vision, dental, 401(k) with match, hybrid work, virtual days, paid parental leave, medical flexible spending plans, life insurance, short and long term disability. Girls Who Code is committed to building a truly diverse and inclusive organization with a focus on valuing, serving, and understanding our target constituents, while challenging all stakeholders to think inclusively for the betterment of our programs. Girls Who Code is an equal opportunity employer committed to a policy of equal treatment and opportunity in every aspect of its hiring and promotion process without regard to race, color, creed, religion, sexual orientation, partnership status, gender and/or gender identity or expression, marital, parental or familial status, national origin, ethnicity, veteran or military status, age, disability, or any other legally protected basis. Racial and ethnic minorities and men are encouraged to apply for vacant positions at all levels. GWC is not able to sponsor employment visas. Apply for this job