Senior Software Engineer (WMS) - #15696

Job Description

Company Overview Fanatics is building a leading global digital sports platform. The company ignites the passions of global sports fans and maximizes the presence and reach for hundreds of sports partners globally by offering innovative products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans, a global partner network with over 900 sports properties, including major national and international professional sports leagues, teams, players associations, athletes, celebrities, colleges, and college conferences, and over 2,000 retail locations, including its Lids retail business stores. As a market leader with more than 18,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives. Purpose: As a Sr. Software Engineer, you will be responsible for supporting and developing software solutions for Fanatics’ Automated & Robotics Fulfillment Centers. You will work on analyzing, troubleshooting and resolving complex problems in relation to our Supply Chain Technology functions (WMS/WES, Goods to person (AMRs/AGV/ASRS), WCS & PLC systems) within our Aberdeen, MD facility. You will work on the development, testing & deployment of new features and enhancements for Inbound &Outbound processes within our Fulfillment Center. You will lead the relationship with our Operations partners in our facility and help enhance warehouse processes and support day-to-day activities. This position is based on-site in our Aberdeen, MD fulfillment center.

Qualifications:

• 5-7 years of knowledge & experience in supporting Supply Chain & Warehouse Automation business processes, including Receiving, Putaway, Picking, Packing, Sortation etc.
• Proven experience integrating, supporting and managing AGV / AMR robotics technologies & vehicle fleets and/or experience in other automated, programmable Goods-to-Person systems
• 5+ years of onsite support experience with WMS/WES, Goods to person (AMRs/AGV/ASRS), WCS & PLC systems in an eCommerce Fulfillment Center environment
• 3+ years of hands-on experience in any programming language such as C++, C#/Java Golang is preferred
• Strong experience using SQL
• Strong functional, analytical & troubleshooting skills, including demonstrated ability to use data analysis and testing to uncover opportunities
• Experience troubleshooting a variety of other automated warehouse solutions, such as Automated Put Walls
• Familiarity with PLC and integrations to Warehouse Conveyance systems (pick/put to light, conveyance, unit and shipping sortation, and goods to person/AMR/ASRS)
• Familiarity with Supply Chain KPIs and performance metrics
• Ability to thrive in a fast-paced and dynamic environment

Key Responsibilities:

• Lead the relationship between operations partners within the fulfillment site/facility
• Responsible for participating in all phases of the software development lifecycle: design, development, testing and deployment of critical applications
• Support software solutions for managing goods movement and fulfillment within our facility–both Inbound and Outbound
• Lead the site coverage, own reliability/uptime of the systems needed to run our fulfillment centers
• Troubleshoot, analyze, and root cause production issues in both software and across technology within the facility and provide permanent solutions
• Define, Create, and Execute development stories that are scoped appropriately for iterative deliverables against timeline targets in the product roadmap
• On-site support for system, including on-call rotation and night shifts during peak season
• Strong interpersonal communication skills and able to effectively communicate with technical and non-technical resources alike
• Demonstrate continuous improvement, never solve the same problem twice
• Collaborate with Supply Chain Tech engineering teams & product management in delivering software and user training
• Ensure design/solutions deliver measurable data to track their ROI

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics or Fanatics Brand email address. For added security, where possible, apply through our company website at www.fanaticsinc.com/careers Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now. Fanatics is committed to responsible planning and purchasing (RPP) practices, working with its business partners across its global and multi-layered supply chain, to ensure that planning, sourcing, and purchasing decisions, along with other supporting processes, do not impede or conflict with the fulfillment of Fanatics’ fair labor practices. NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS : In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or other types of positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. For additional information on how we collect and use personal information in connection with your job application, review our Candidate Privacy Policy-CA Apply for this job