Subrogation Specialist - Entry Level

Job Description

Why USAA?

Within defined guidelines and framework, provides specialized Auto and/or Property claims service by evaluating physical damages on claims made by other insurance carriers against USAA and determining the proper indemnity owed to the claimant carrier.

The Opportunity

We are seeking a dedicated Subrogation Specialist – Entry Level for our San Antonio, Colorado Springs, Tampa, Phoenix, or Chesapeake office to work within defined guidelines and framework, provides specialized Auto and/or Property claims service by evaluating physical damages on claims made by other insurance carriers against USAA and determining the proper indemnity owed to the claimant carrier.

This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Phoenix, AZ; Chesapeake, NC; Colorado Springs, CO or Tampa, FL. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.

What you'll do:

• Identifies and manages existing and emerging risks that stem from business activities and the job role.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
• Follows written risk and compliance policies, standards, and procedures for business activities.
• Ensures coverage has been properly applied to the loss and coordinates a response with the Auto or Property adjuster when a coverage issue has been identified.
• Applies foundational knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, common law, contract law, state statutes, evidence and damages.
• Reviews and audits estimates and settles claims within prescribed limits of authority.
• Effectively negotiates settlements with contractors, adjusters or any insured representative.
• Recognizes and documents subrogation, SIU, and salvage opportunities, and refer accordingly.
• Reimburses policyholder's deductible after recovery is made.

What you have:

• High School Diploma or General Equivalency Diploma required.
• Up to 1 year subrogation claims adjusting experience or auto or property claims adjusting experience.
• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
• Developing knowledge of common law, contract and negligence laws.
• Ability to confidently resolve issues and negotiate fair settlements.
• Strong written communication skills with excellent attention to detail and accuracy.

What sets you apart:

• Subrogation experience
• Bachelor's degree
• Familiarity with the guidewire platform
• Strong ability to work independently
• Proven ability to lead, collaborate and partner with others
• Strong analytical and critical thinking skills
• Strong written and verbal communication skills
• Strong commitment to personal self-development

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $49,280.00 - $78,990.00.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is not available for this position.

Minimum Experience:

• Up to 1 year subrogation claims adjusting experience or auto or property claims adjusting experience.
• Acquisition and maintenance of insurance adjuster license within 90 days and designated number of attempts.
• Developing knowledge of common law, contract and negligence laws.
• Ability to confidently resolve issues and negotiate fair settlements.
• Strong written communication skills with excellent attention to detail and accuracy.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.