Audit Manager – QAIP/Insurance (Hybrid)

Job Description

Why USAA?

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.
We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

We are seeking a dedicated QAIP Audit Manager specializing in Insurance within the Audit Services Quality Assurance & Improvement Program (QAIP) Team within the Professional Practices group.

This position is a hybrid work type and can be based in one of the following locations: San Antonio, TX; Plano, TX; Phoenix, AZ; Charlotte, NC or Tampa, FL. Hybrid roles help employees gain the best of both worlds – collaborating in-person in the office and working from home when needed to achieve focused results.

Your expertise drives continuous improvement in Audit Services practices through the maintenance of a Quality Assurance and Improvement Program that covers all aspects of the internal auditing activity, including conformity with the Institute of Internal Auditors (IIA) International Standards and Code of Ethics. While QAIP covers internal audit activities for all of USAA’s business segments and operational areas, this position seeks expertise in P&C and life insurance industries.

This position will utilize expertise in insurance audit practices to perform core QAIP activities including assessing USAA audit methodology against industry and regulatory requirements, performing quality reviews of audit engagements to assess conformance with USAA audit methodology and IIA standards, performing trend analysis and benchmarking to advise the audit department on best practices, and supporting external reviews including regulatory requests.

What you'll do:

• Serves as Auditor-in-Charge (AIC) throughout the audit lifecycle; continuous monitoring, advisory activities, special reviews and investigations.
• Responsible for performing multiple areas of complex test work during audit activities. Completes audit documentation techniques including key risks and controls alignment to audit test objectives and conclusions and assigning appropriate issue severity.
• Develops and independently updates risk & control matrix at the engagement level for each engagement
• Develops and verifies accuracy of content within audit reports and conducts continuous monitoring activity documentation.
• Ensures engagements are completed objectively and in accordance with corporate and industry audit standards. Makes recommendations for severity ratings to Senior Audit Manager (SAM)/Director. May communicate with regulators.
• Applies and provides guidance to team members on the use of audit business systems, applications, and/or audit tools to create queries and ad hoc reports.
• Reviews, analyzes, and interprets data collected from multiple sources to ensure valid conclusions from audit testing are drawn.
• Identifies control weaknesses and opportunities for improvement in the current operating environment and provides recommendations for corrective action.
• Maintains relationships with clients and control partners to help drive strategic objectives with the business and effectively challenges business action plans.

What you have:

• Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
• 6 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.
• Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
• Knowledge of internal audit principles or initiative to examine, analyze, assess, and draw conclusions from audit work and present findings to multiple audiences.
• Demonstrated experience effectively communicating and challenging Controls with business partners and leaders.
• Understanding of risks and internal controls and the ability to evaluate and resolve adequacy and efficiency of controls.
• Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.
• Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.

What sets you apart:

• Experience leading insurance audits in large financial services, insurance or related highly regulated industries
• In-depth knowledge of regulatory guidance, IIA Standards, IIA Practice Advisories and Practice Guides
• Advanced knowledge of internal controls, business and information technology risks and audit techniques
• Skilled in posing effective challenge to Audit Services executives, management and staff, while maintaining strong relationships
• Excellent interpersonal skills with the ability to impact and influence
• Experience with audit engagement support tools including electronic work papers
• Preferred designations include CIA (Certified Internal Auditor), CISA (Certified Information Systems Auditor), CFSA (Certified Financial Services Auditor) or other relevant business designation.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is $115,240 - $220,270.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Relocation assistance is available for this position.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.