Technical Writer

Job Description

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster. We are the first public company to become a Public Benefit Corporation . As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities. The Role Veeva China SFA is a vertical CRM product designed for life sciences. As a technical writer, you will be responsible for establishing the documentation process and working together with the product teams and global documentation team to create documents, including configuration manuals, release notes, etc.

What You'll Do

• Take ownership of documentation for China SFA products
• Establish the documentation process and improve documentation quality
• Document new features at each release cycle. This requires working with product managers to understand feature details, writing new content, and ensuring that the documentation is thoroughly reviewed
• Review existing documentation and come up with enhancements
• Collaborate with the global documentation team to publish documents to a centralized doc site

Requirements

• Proven experience in technical writing in a similar role
• Knowledge of the software development process and cloud software applications
• Ability to quickly understand business requirements and create corresponding documentation
• Excellent written communication and research skills
• Strong organizational skills, ability to prioritize and deliver results in a fast-paced environment
• Ability to be self-directed and work independently
• Bachelor’s Degree or above

Nice to Have

• Knowledge of CRM and SaaS is a plus

Perks & Benefits

• 15 vacation days annually and Veeva company break during Christmas week
• Up to 2% of a base salary for an employment career training fund
• Annual fitness reimbursement

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. Apply for this job