Publisher Community Manager

Job Description

Medium’s mission is to help people deepen their understanding of the world and discover ideas that matter. We are building a place where ideas are judged on the value they provide to readers, not the fleeting attention they can attract for advertisers. We are creating the best place for reading and writing on the internet—a place where today’s smartest writers, thinkers, experts, and storytellers can share big, interesting ideas. We are seeking an accomplished, experienced and entrepreneurial Publisher Community Manager to work on our content team across a range of projects focused on growing, supporting and communicating with editors who manage publications on Medium. Our Content Team is focused on supporting the best writers and publishers working on Medium, and partnering with them to help drive Medium’s business forward. This role will build closer ties with publication editors who use Medium, from identifying and approaching top publications to developing out robust and useful communications channels. We have big changes planned for the community of publications on Medium, and need a leader who can help publication editors to understand and navigate this change. This role will have the ability to build out our communication and community-building channels with publication editors more or less from scratch. Working with both the Content team and a cross-functional group focused on publishing (including engineering, design, and product), the person in this role will be focused on understanding the scope of publishing on Medium from both the side of the user (the needs and pain points of publication editors; feature requests; sources of misunderstanding; etc) and the side of the company (strategic direction; product vision; business needs; etc) and will need to master the art of balancing the two. The ideal candidate has a keen sense for the dynamics of community building among people who work with words, and the ability to advocate for users while keeping business needs in mind. This is a new role, and will suit an entrepreneurial, biased-towards-action mindset. The scope and focus of the role will undoubtedly grow and change over time, so we’re looking for someone comfortable with change and ambiguity who isn’t afraid to take big swings.

What will you do?

• Work closely with the content, product, design and engineering teams as an advocate for community editors, ensuring that we build a product that empowers the community
• Build ties with existing publication editors on Medium
• Build out communication channels for publication editors working on Medium
• Cultivate community amongst publication editors
• Grow the number of high-quality publication editors working on the platform
• Be an internal advocate for the publishing community on Medium

Who are you?

• +8 years experience in digital media
• Direct experience working with writers, publishers and other creators
• Familiarity with Medium and its unique opportunities for expression and interaction.
• Fluency with publishing systems and platforms
• Inside experience with an Internet publisher and the ability to work well with multiple functions in a tech environment
• Excellent written and oral communication skills

In addition to the new skills you'll pick up, here's what else you'll enjoy by working at Medium:

• Working with a fully distributed team: we’re totally remote and have teammates across the U.S.
• Generous benefits that support your wellness and professional development
• 100% covered Medical benefits for employees
• Parental Leave & additional Family Support (Cleo)
• Covered sessions for Therapy (Spring Health) and Professional Coaches (Bravely)
• Stipends for Wellness, Learning and your home office/wifi
• Unlimited PTO, Summer & Winter Company Breaks, and standard company holidays

This is a fully remote position and you can be based anywhere within the U.S. The compensation range for this position is between $155,000 - $175,000 per year base salary + equity and benefits, and is dependent on years and depth of experience. At Medium, we foster an inclusive, supportive, fun and challenging team environment. We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions. We embrace experimentation and the examination of all kinds of ideas through reasoning and testing. Come join us as we continue to change the world of digital media. Medium is an equal opportunity employer. Apply for this job